• Resolved dimivra

    (@dimivra)


    My videos on my website suddenly appear private, and I can no longer view them. I also can’t upload new videos or download the old one from my library. I have been using the free version of Jetpack and have never paid for or used any paid plan. Why is this happening?

    My jetpack is connect and the VideoPress enable.

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  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there,

    I’m sorry to hear about the trouble, but thanks for reaching out.

    Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread. Thanks!

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