Videos are not showing in block editor

  • Resolved zaytounahmad

    (@zaytounahmad)


    3 years, 3 months ago

    Hi there
    My videos are working fine on pages and in Tutor LMS.
    The problem I’m facing is with the black editor. When I go to Media Hub to add a new video, I can add the video from Bunny Net, however, I can’t see the video in the block editor (attached image) which makes it difficult for me to edit the player preset.
    Also, after publishing the video I can’t edit it since I can’t see the block, the black cannot be selected.
    any help, please?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter zaytounahmad

    (@zaytounahmad)

    image from block editor
    as you can see in the image, the block is not visible. I tried different sources (self-hosted, youtube, bunny) and it is the same problem. I also choose a poster/image for the video, and it still doesn’t show up.
    thanks in advance.

    Plugin Author Andre Gagnon

    (@2winfactor)

    Hi There!

    Thanks for reaching out! I see you have a Pro license – we may need to take a closer look to see why things aren’t loading for you. Can you reach out to support @ prestomade.com? We can get you sorted. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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