Videos disappeared from posts

Hey @cohenshana,

Thank you for using Feedzy!

The issue you shared shouldn’t be related to the featured image problem. Can you please share the feed you are using? Additionally, some helpful information regarding the post content being displayed can be found here: https://github.com/Codeinwp/feedzy-rss-feeds/issues/842.

To explore more, I will need the feed URL.

The feed url is
https://www.youtube.com/feeds/videos.xml?channel_id=UCVO0WdTbO4h9mVCk0-lgkzA

I see the github page you linked to, but this isn’t the case — it HAD imported the videos, and now it’s deleted them.

What’s more, both links are dead – the github page says

@vytisbulkevicius The ability to import youtube videos should be available in both free and pro or in pro only?

I see the issue is created in the free repo and we only have a PR for pro.

Youtube import with Feedzy only: https://vertis.d.pr/i/Jj6O7H
Youtube import with Feedzy & Feedzy pro https://vertis.d.pr/i/1Pu0AJ

but neither vertis link has content. Can you advise? I’m really frustrated that Feedzy deleted the working content.

Hey @cohenshana,

I imported the feed you shared and the featured image was correctly retrieved, as well as the YouTube videos – https://vertis.d.pr/i/4lnoyk.

Can you please share more details about how you import the feeds, what tools are you using? The replication steps are very important in such situations.

I’m not sure what further details to provide – do you want me to send screenshots of the whole set?

RSS Feed source is
https://www.youtube.com/feeds/videos.xml?channel_id=UCVO0WdTbO4h9mVCk0-lgkzA
Mapped content:

• Post type is post;
• Post Taxonomy is Video (category)
• Post status is Publish
• Post title is [#item_title]
• Post Date is [#item_date]
• Content is [#item_content]
• Auto Delete is set as 0
• Remove Duplicates is currently set on No – I had briefly set it as ON to see if it’d correct the existing posts
• Items count is 10

I just tried to run the Import Feed again, it said nothing was imported, and the posts continue to say “Post Content”

Here are some links — they’ve all been marked with “-2 ” and they all contain “post content” and no video link

https://nycss.wordifysites.com/5-questions-about-progressive-education-2/

https://nycss.wordifysites.com/5-questions-about-classical-education-2/

https://nycss.wordifysites.com/5-questions-about-public-kindergarten-2023-2/

You can see them all on this page, on the left column under Videos: https://nycss.wordifysites.com/videos-and-podcasts/

What else can I provide to show you what isn’t working?

Hey @cohenshana,

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.

If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

We will update you via email once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

If you have any additional questions or concerns, please feel free to open another ticket. Again, we apologize for the inconvenience and thank you for your patience.

The feed is importing posts with “Post Content” again – I’m getting really frustrated with this.

https://nycss.wordifysites.com/5-questions-about-boarding-schools/

https://nycss.wordifysites.com/vcs5-questions-about-kindergarten-through-8th-grade-schools/

Hey @cohenshana,

I apologize for the frustration created!

As outlined in our docs – https://docs.themeisle.com/article/1113-how-to-get-videos-from-youtube-with-feedzy; https://docs.themeisle.com/article/1384-feedzy-rss-feeds-free-vs-pro#youtube, importing YouTube videos in posts is part of the premium version.

If you are using the premium version, please contact us using the dedicated channels – https://store.themeisle.com/.

Best regards,

Andreea