• Resolved kathymarrero

    (@kathymarrero)


    I’m using your plugin with the Elementor theme, it seems pretty cool to me, however I’m having a problem with separating the videos, as soon as the page loads the videos appear super separated, it even leaves entire empty blocks at the bottom, and I can’t find how to solve that. Also in the mobile version, it makes some strange jumps when it loads, as I go down.

    Could you help me?

    I really don’t want to have to stop using your plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear kathymarrero.

    Thank You. Now our team will try to solve your problem. Please wait for our reply.

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Thank you very much.

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear kathymarrero.

    Thank you for contacting us and reporting your problem.

    Edit our gallery /public/popup_partials/tsvg-gr-video-gallery_popup.php Add code in line 507.

    <?php if ( $tsvg_edit === 'true' ) { ?>

    Add code in line 511.

    <?php } ?>

    Everything needs to be changed. After that save the gallery file.

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Have a good day!

    • This reply was modified 1 year, 1 month ago by totalsoft.
Viewing 2 replies - 1 through 2 (of 2 total)
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