Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey,

    I have checked the website. Everything works fine, including the shopping cart page and checkout page.

    Products can be added to the cart and they can be viewed on the shopping cart page. Even the checkout page works well.

    You may face this error due to improper functioning of a plugin or web cache.

    You can try these ways to rectify this error.

    1. Installing the shipping plugin again

    2. Clearing your website’s web cache

    Thread Starter 4fa

    (@4familyes)

    Hi there,

    It seems that it happens when you add enough products (£45 and above for UK addresses) to qualify for free shipping then the problem is displayed in the Shopping Cart.

    https://postimg.cc/RNxNZvb0

    We will try to install the plugin again.

    Thanks for your help,

    JD.

    You’re welcome.

    Thread Starter 4fa

    (@4familyes)

    Hi there,

    We have deleted Flexible Shipping Plugin, which seems to be no longer available in Plugins section.

    We have installed this plugin instead https://4familyes.com/wp-admin/plugin-install.php?s=shipping&tab=search&type=term

    and it seems that the same problem persists. We noticed that the shipping options are crashing when you add more than £45 in the basket to qualify for free shipping. If your cart is below £45 and there was paid shipping option then everything was displayed correctly.

    Thanks for your help.

    JD

    Thanks for your help

    Thread Starter 4fa

    (@4familyes)

    Hi,

    We reinstalled the plugin and the issues seem to be gone.

    Thanks for the help.

    JD

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘View Basket feature crashes shipping options’ is closed to new replies.