"View cart" link directing to different page

This is the link

The screen shot link in error was linked to “Please assist” in above message

Further to the above issue.
When we are logged into WP backend. We can see contents in ‘view cart’

But when not logged in, and wish to see contents in ‘view cart’ we are directed to another link (as pasted above).

It’s just a regular page. WC does not delete or hide these pages. So it’s either a different plugin, or it’s set to be private so guests cannot see it.

Thank you Mike for your advise.
Any thoughts on how it can be made public

We have not set any privacy for the cart page.
Please may you guide where these settings need to be changed?

As I said it’s a regular page, so it’s status is set in the ‘publish’ box like with any post.

Oh yes the page is set to “publish”
As in this screenshot here link

We still cant understand where did we go wrong.
We have reinstalled woocommerce but the cart page is still broken (when add to cart –> then click on –> view cart, it does not take customer to view cart unless logged in).

Please help

oh yes, the page is set to “publish”

As you can see in this link

We even reinstalled woocommerce and the cart page is still not allowing to “view cart”.

Only when we are logged in as admin, we can see “view cart contents”

Without login, when want to review “view cart”, the link directs to a page showing this link

https://www.ads-software.com/support/topic/before-posting-gather-the-following-details?replies=1

Thank you Mike, can we email the report and url to you, please?

I’m interested in the plugins, theme, and pages sections.

Thank you Mike, below is the information you need.
Your generosity is appreciated

### WordPress Environment ###

WC Version: 2.5.5
Log Directory Writable: ?
WP Version: 4.5.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.21
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 4000
SUHOSIN Installed: –
MySQL Version: 5.6.28
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.5
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (25) ###

Google Analytics Counter Tracker: by WPAdm – 3.1.2
BackWPup: by Inpsyde GmbH – 3.3.1
Black Studio TinyMCE Widget: by Black Studio – 2.2.9
Child Theme Configurator: by Lilaea Media – 2.0.2
Contact Form 7: by Takayuki Miyoshi – 4.4.2
Customizer Export/Import: by The Beaver Builder Team – 0.4
Google Captcha (reCAPTCHA) by BestWebSoft: by BestWebSoft – 1.23
Google AdSense: by Google – 1.2.1
Google XML Sitemaps: by Arne Brachhold – 4.0.8
Loginizer: by Raj Kothari – 1.1.1
Members: by Justin Tadlock – 1.1.1
PixGridder: by Manuel asia | Pixedelic.com – 2.0.6
Popup Maker: by WP Popup Maker – 1.4.9
Product Enquiry for WooCommerce: by WisdmLabs – 1.2
Redirect After Login: by marcelotorres – 0.1.5
Simple Custom CSS: by John Regan
Danny Van Kooten – 3.3

Page Builder by SiteOrigin: by SiteOrigin – 2.4.6
SiteOrigin Widgets Bundle: by SiteOrigin – 1.5.11
Sydney Portfolio: by aThemes – 1.0
Sydney Toolbox: by aThemes – 1.01
User Role Editor: by Vladimir Garagulya – 4.25.2
Woocommerce CSV Import: by Allaerd Mensonides – 3.1.4
WooCommerce: by WooThemes – 2.5.5
Wordfence Security: by Wordfence – 6.1.7
Yoast SEO: by Team Yoast – 3.2.5

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Shop Base: #164 - /catalog/
Cart: #165 - /shop/cart/
Checkout: #166 - /shop/checkout/
My Account: #167 - /shop/my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Sydney Child
Version: 1.26.1459557699
Author URL: https://athemes.com
Child Theme: ?
Parent Theme Name: Sydney
Parent Theme Version: 1.28
Parent Theme Author URL: https://athemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

Where does /shop/ take you?

What is “Loginizer”. Have you ruled out plugin conflicts?

Hello Mike,

After clicking add to cart –> view cart –> directs to page within the site that link reads https://url/shop/cart/

On that page we see this sentence
Cart
Shortly available with new and exciting choices for you.

Tried to deactivate “Loginizer” and “Redirect After Login” but the problem still occurs.

When we are logged into the WP backend, and follow add to cart –> view cart –> we can see contents in the cart.

“Shortly available with new and exciting choices for you” is not text from WooCommerce, so you MUST have a plugin active to block guest access.

Mike,

Found out that “MEMBERS” https://themehybrid.com/ plugin was the culprit.
May you accept my apology for not trying all plugins and instead troubling you with queries.

Thank you for being supportive all through the process.