View Tickets of other User

  • Resolved arjanoskam

    (@arjanoskam)


    11 months, 1 week ago

    We have user SchutB who submits tickets and is a Support User.

    We now also have BergJvd who wants to see the tickets that SchutB created.

    I can’t really seem to find how to do this. Could you help me?

Viewing 1 replies (of 1 total)
  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi @arjanoskam

    Thank you for getting in touch. User 2 cannot view the ticket created by User 1 directly. However, a solution is to utilize our Company Profile Add-on. This feature enables multiple users within the same company to access, view, and handle tickets associated with their company or organization.

    I hope this will help, if you have any additional questions or need help, please let us know.

    Regards

Viewing 1 replies (of 1 total)
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