View User link redirected to SHOP page

  • Resolved tomsychau

    (@tomsychau)


    3 years, 7 months ago

    I’ve just opened an online store running from WordPress and every time i try and view (you have edit/delete/view) a customers accounts I get redirected to the shops main page.
    Sorry I am not sure about putting a link up due to been in the admin section

    Any help is very much appreciated

    Many Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi @tomsychau –

    I hope you were able to find a resolution to this by conflict testing.

    Since we haven’t heard back from you, and this thread has been inactive for a bit, I’m going to mark it as Resolved now for the overall health of the forums. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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