• Resolved beyondaries

    (@beyondaries)


    Hi everyone,

    I′m having a problem with my single product pages.
    Normally there is no “Product Viewed History” shown. But from one day on the other this was suddenly shown.

    Is this problem known or does somebody know where this comes from?

    Many thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @beyondaries,

    >I′m having a problem with my single product pages.

    I see that a new section appeared on the single product pages, and you don’t know why it happened.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    That will help us better understand how your site is set up and what could be causing this behavior.

    Thread Starter beyondaries

    (@beyondaries)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://beyondaries.de
    Site address (URL): https://beyondaries.de
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.5.1
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.48 (Unix)
    PHP Version: 7.4.22
    PHP Post Max Size: 128 MB
    PHP Time Limit: 240
    PHP Max Input Vars: 4000
    cURL Version: 7.76.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
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    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (42) ###
    
    Appmaker – Convert WooCommerce to Android & iOS Native Mobile Apps: von Appmaker – 1.35.7
    ATUM Inventory Management for WooCommerce: von Stock Management Labs? – 1.9.3
    bunny.net: von bunny.net – 1.0.8
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    Elementor: von Elementor.com – 3.4.4
    Email Customizer Pro For WooCommerce: von StoreApps – 3.2.0
    Elementor Header & Footer Builder: von Brainstorm Force
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    Imagify: von WP Media – 1.10
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    Stripe For WooCommerce: von Payment Plugins
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    WooCommerce Cart All in One Premium: von VillaTheme – 1.0.1.8
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    WP Rocket: von WP Media – 3.9.3
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    Email Verification for WooCommerce: von WPFactory – 2.1.7
    Ocean Footer Callout: von OceanWP – 1.1.0
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    Stock Manager for WooCommerce: von StoreApps – 2.7.0
    WooSidebars: von WooCommerce – 1.4.5
    
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    Force SSL: –
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    Currency Position: right_space
    Thousand Separator: .
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    Taxonomies: Product Types: external (external)
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    simple (simple)
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    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    featured (featured)
    outofstock (outofstock)
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    ### WC Pages ###
    
    Shop-Basis: #726 - /shop-2/
    Warenkorb: #727 - /cart/
    Kasse: #728 - /checkout/
    Mein Konto: #729 - /my-account/
    Allgemeine Gesch?ftsbedingungen: #1033 - /allgemeine_geschaeftsbedingungen/
    
    ### Theme ###
    
    Name: OceanWP
    Version: 3.0.7
    Author URL: https://oceanwp.org/about-me/
    Child Theme: ? – Wenn du WooCommerce mit einem Theme
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    WooCommerce Support: ?
    
    ### Templates ###
    
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    oceanwp/woocommerce/content-single-product.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/title.php
    
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    Newest: 2021-09-14 14:01:07 +0000
    
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    Newest: 2021-08-12 13:22:40 +0000
    
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    Newest: 2021-09-16 13:38:42 +0000
    
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    Active Email Style: Classic
    
    ### Status report information ###
    
    Generated at: 2021-09-14 14:14:56 +00:00
    
    Thread Starter beyondaries

    (@beyondaries)

    Many thanks for your support @luanluta

    Mirko P.

    (@rainfallnixfig)

    Hi @beyondaries,

    Thanks for sharing your System Status.

    You seem to refer to this part on your site, where “Deine zuletzt angesehene Produkte” stands for “Your last viewed products” in English, right?


    Link to image: https://i.imgur.com/FqhWjaK.png

    Upon checking the HTML output I can see this section was added by this plugin:

    WooCommerce Cart All in One Premium: von VillaTheme – 1.0.1.8

    If you disable the plugin or change the settings you should no longer see that section on your product page.

    Alternatively, you could use this CSS code:

    /* Remove your last viewed products section on single product page */
    .vi-wcaio-vp-wrap {
    display: none;
    }

    To add custom CSS code navigate to WordPress Dashboard > Appearance > Customize > Additional CSS and add your CSS to the editor.

    Hope this was helpful to you.

    Thread Starter beyondaries

    (@beyondaries)

    Thank you so much!! This was really helpful!

    May I ask you for help once more?

    I added the Trustpilot badge on my website (in this case the single product page) but the header and the badge stay on top when I scroll down.

    Do you have a CSS or something else that the badge on top disappear when I scroll down and only the header stays?

    This would be really appreciated!

    Mirko P.

    (@rainfallnixfig)

    Hey @beyondaries,

    Thank you so much!! This was really helpful!

    You’re welcome! Glad to hear that was helpful to you.

    Do you have a CSS or something else that the badge on top disappear when I scroll down and only the header stays?

    You can’t accomplish what you’re wanting to do with just CSS. You would need to add jQuery. Based on this example you may want to add this code to your site using the Simple Custom CSS and JS plugin.

    If it does not work or you do require more help with the actual coding, we’d recommend hiring a developer or one of the customization experts listed at https://woocommerce.com/customizations/.

    Cheers!

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to proceed as advised by @rainfallnixfig.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Viewed Product History’ is closed to new replies.