• Resolved digitalsoularts

    (@digitalsoularts)


    Hi, I love your plugin, but there is one thing that doesn’t seem to work for me, I can’t get the thumbnails to load for vimeo videos. I tried using the code from your website, used it in my theme with do_shortcode, and tested it by adding it as a plain shortcode to a page, but in both cases the thumbnail is not loaded and the src attribute gets left empty.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, can you share the URL with the vimeo video? Can you also share the code you used from our website.

    Thank you

    Thread Starter digitalsoularts

    (@digitalsoularts)

    echo do_shortcode('[video_lightbox_vimeo5 video_id=29417470 width=800 height=450 auto_thumb="1"]');

    This is the code that I took from the site, and added it to my theme. My site is still not live on the web, so I can’t provide a link to see it.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, did you enclose your code in between <?php as illustrated below?

    <?php echo do_shortcode('[video_lightbox_youtube video_id="" width="640" height="480" alt="alt text for the image" auto_thumb="1"]
    ');?>

    If you did and you still can’t get it to work can you add the following shortcode to a test post just for testing purpose.

    [video_lightbox_vimeo5 video_id=29417470 width=800 height=450 auto_thumb="1"]

    Regards

    Thread Starter digitalsoularts

    (@digitalsoularts)

    Yes, the code was encapsulated correctly, and I tried adding it to a post like you suggested, but still the thumbnail is not showing.

    Thread Starter digitalsoularts

    (@digitalsoularts)

    Ok, I got it to (sort of) work… , it works on a live site, but it’s still not working on localhost, which isn’t really that much of a problem.

    Plugin Support mbrsolution

    (@mbrsolution)

    Okay that is good news ?? If it is working then I guess your issue is resolved. If it is can you mark this support thread as resolved.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Vimeo auto thumb not showing’ is closed to new replies.