Virtual Products Import & Export

  • Resolved riaann

    (@riaann)


    3 years ago

    Good Day

    I want to know why, during the import process from a csv file, only the images are fetched and copied to the new domain but not the files listed under Download URL 1.

    For simple products that makes sense because you get the product Info + Image, and that is basically all you need, but for virtual products you need the Info + Image + Downloadable file

    It makes no sense to have all the product info + Image on the new domain, but the download link still points to the old domain. If the old domain gets taken offline none of the products on the new domain will be downloadable and you can expect a bunch of angry customers.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Igor H

    (@ihereira)

    Hello there,

    I want to know why, during the import process from a CSV file, only the images are fetched and copied to the new domain but not the files listed under Download URL 1.

    It sounds like you would like the files transferred automatically. Please note (in this case) the files are tied to the URL used in the CSV.

    but the download link still points to the old domain

    That’s correct unless you manually download the files and upload them to a new URL of your preference.

    Moreover, you can consider a plugin to migrate the files or consult/hire a specialist to do this for you.

    Hope this information is helpful to you.

    Thread Starter riaann

    (@riaann)

    Yes – I want the zip file specified in the Download 1 URL column to be copied to the new domain.

    I have contacted many developers of import/export plugins, but none of them are willing to assist.

    To manually copy and upload is doable only if you are dealing with a small amount of files. I am dealing with 2 multi-vendor sites of more than 100GB, and I want to eliminate human error.

    Maybe I don’t understand the issue, I don’t know, but I cannot understand why there are so many plugins on the market but none of them attends to this.

    Surely I am not the only person in the world operating a website dedicated to virtual products.

    Margaret S. woo-hc

    (@margaretwporg)

    Hi there,

    This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
    ?
    I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
    ?
    You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

    Margaret S. woo-hc

    (@margaretwporg)

    It’s been a while since we last heard back on this thread.

    I’m going to mark this as resolved for now – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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