Virtue theme (free): Fonts not loading

Typography Options: I forgot to mention that I’m using Windows 7 and Google Chrome.

Hey,
Can you tell me what plguins you’re using?
Have you tried deactivating as a test?

Kadence Themes

Thanks for your response. Plugins used:

Akismet
All In One SEO Pack
Better Delete Revision
Cyclone Slider 2
Easy FAQ with Expanding Text
Jetpack by WordPress.com
Page Links To
Shortcodes Ultimate
TablePress
Virtue / Pinnacle ToolKit
Wordfence Security
WordPress Database Backup
WP-DBManager

I’ll try deactivating all, then reactivating one-by-one.

I’m using the same set-up at https://www.jackmartinleith.com, where the fonts are displaying OK.

Sorry, forgot to list two plugins installed more recently:

Tooltips
WP show more

But the font problem existed before installing them.

I see where you added the lato font from google fonts. But, I can’t see where the Palatino font was added to your site. The default font for the body is Helvetica.

body {
    font-family: "Helvetica Neue",Helvetica,Arial,sans-serif;
    font-size: 14px;
    line-height: 1.42857143;
    color: #333;
    background-color: #fff;
}

I couldn’t find any statements where this has been declared to Palatino.
The header is all set to Helvetica in this statement.

.h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {
    font-family: "Helvetica Neue",Helvetica,Arial,sans-serif;
    font-weight: 500;
    line-height: 1.1;
}

Since the lato font has been loaded you can re-declare it with the a custom css file.

.h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {
    font-family: 'Lato', sans-serif;}

However, I wasn’t able to find where the Palatino font-face was ever included in your code. So until you include it and change the font-family for the body it will not work.

Hey,
so I see the theme options output. It’s there in the source code but not being applied because something above it in the head is breaking the code.

I can’t really tell what it could be but that’s where I would start. Deactivating plugins as well as making sure you’re not manually adding anything into the head.

Kadence Themes

Update:

I deleted the database, created a new one, reloaded WP etc. and identified the culprit: the Tooltips plugin. When deactivated the fonts work fine.

Thanks for your help. Much appreciated.

Jack

Ticket closed. Thanks again.