• Resolved visitmontaione

    (@visitmontaione)


    Hello, I am having an issue in the visibility section while flagging “include children”.

    In practice when you choose to show or hide a widget in some page and you flag “include children”, after saving the flag stay, but then if you add another visibility rule and save again, than the flag “include children” on the upper rule is disabled.

    You have to flag it again and than it stay.

    Maybe a small bug that can be fixed with the next update?

    Thanks and regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey @visitmontaione

    Please contact us via this contact form, so we can investigate with more in-depth tools.

    Please include a link to this thread in your message and your site URL, and some screenshots with the error you are facing.

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your ticket. It works with Chrome and Firefox.

    Let me know if you have any questions.

    My best regards,

    Michelle

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I wanted to loop back on your report. I was able to reproduce the problem on a test site of mine. I logged the problem so we can look into it:
    https://github.com/Automattic/jetpack/issues/22634

    Thanks for the report!

    Thread Starter visitmontaione

    (@visitmontaione)

    Hello Jeremy and Michelle thanks for your support.

    @michelle I wrote as you required to your email support

    @jeherve I have not understood… do I have to do something, ot just wait for the issue to be fixed?

    Thanks

    Filippo

    Hi @visitmontaione

    Thanks for reaching out to us there! You won’t need to do anything else as Jeremy was able to reproduce this, and had logged the problem, so this is definitely looked into.

    Thanks again for reporting!

    Thread Starter visitmontaione

    (@visitmontaione)

    @muffinpeace fine thanks! ??

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    Feel free to follow along via that link that Jeremy provided for any progress and fixes as our developers take a look.

    Until then, I’m going to go ahead and close out this thread. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Visibility “include children” issue’ is closed to new replies.