Visibility Option not found anymore

  • Resolved zocus

    (@zocus)


    4 years, 2 months ago

    I install this plugin on my blogs, but after add the banners, I can’t find anymore the Visibility option; if I need to change something, I need to delete the banner and add a new one to be able to see that option again … not sure why is this happen … is just weird I can use that option only when I create new banner ads but can’t edit the old ones …

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support WPQuads Support

    (@wpquadssupport)

    Can you please share a short screen recording video of the issue you are encountering? We will look into it and try to get some hint on the issue.

    Thread Starter zocus

    (@zocus)

    Editing an Ads that was already created:
    https://prnt.sc/wmblv2

    Here is not showing anymore the “Visibility” option where i can select where the ads can be shown (what pages)
    https://prnt.sc/wmbmi1

    I have this issue in 2 blogs …

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Can you please share URL link of your site?

    Thread Starter zocus

    (@zocus)

    https://prnt.sc/wmuje0 – url on photo

    Plugin Support WPQuads Support

    (@wpquadssupport)

    The issue might occur due to the conflict with the other plugins. Can you please check it once by deactivating the plugins on your site whether the issue is persistent? And Then let us know back.

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Can you please update the plugin to version 2.0.19. and check once if you are getting same issue. If the issue is still persistent, please provide us more details to re-create the issue at our end and fix it. And Then mark this topic to resolved.

    Thread Starter zocus

    (@zocus)

    Hello there,
    I check now, but the issue is still there,
    I believe the issue can come from WP Rocket … his the only plugin that I have and is change the files ( CSS/js ) so I’m expecting the issue is from there … but at the same time I can’t remove it … hope you guys can check it out, thank you.

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Can you please deactivate the other plugins on your WordPress site and check if the issue is occurring due the conflict with other plugins and let us know back.

    Plugin Support WPQuads Support

    (@wpquadssupport)

    If the issue is still persistent can please let us know back? So that we can help you resolve this issue and mark this topic as resolved.

Viewing 9 replies - 1 through 9 (of 9 total)
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