• i’ve created a new page that should be visible to the public but when i try to access it without admin permissions and asks for login, why?

    BIG THANKS

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator James Huff

    (@macmanx)

    Make sure the page is publicly published, and not saved as a draft or private: https://www.ads-software.com/support/article/settings-sidebar/

    Thread Starter flowered

    (@flowered)

    hi and thank you….
    it’s on public already but still the same. when i access it in private mode in the browserr i get the login page.

    i will also mention that it is within another page. but the other page has no problem..

    is there some automatic test that i can run to check this problem?

    me,

    Moderator James Huff

    (@macmanx)

    What’s the URL of the page?

    Thread Starter flowered

    (@flowered)

    if it’s possible to spot the problem without sending the url i would be really glad
    is it possible?
    im really not sure what to do

    Moderator James Huff

    (@macmanx)

    We could try a few more things first.

    Are you using any sort of caching plugin, or do you see a “Clear/Purge Cache” button in your Dashboard or admin bar? If so, would you please try clearing the cache?

    Note: You do not need to install a caching plugin at this point just to clear a cache you don’t have. If you don’t have a caching plugin or a way to clear a server-level cache, just say so. ??

    Thread Starter flowered

    (@flowered)

    hi!
    i don’t think that i’ve any caching plugin because i’ve made a clean install of wordpress.

    so you are saying that trying to clear the server level cache might solve the problem?
    can you send me instructions?

    Moderator James Huff

    (@macmanx)

    If you have a server level cache, clearing that might help.

    They all operate differently though, so you’ll need to check your hosting provider’s documentation or contact their support.

Viewing 7 replies - 1 through 7 (of 7 total)
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