Visitors for single page higher than for entire website

  • mich04

    (@mich04)


    9 months ago

    Hi,

    We’ve run into an issue on several sites. When we consult the analytics page for any site, we see information that seems not logic to us.

    The statistics page will say there were 30 total visitors for the site, but it displays that there were 37 visitors for the homepage. If we click on the line for the homepage, the number for “Total visitors” at the top of the window will change from 30 to 37.

    Any help on resolving this would be greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hi @mich04,

    That sounds really weird indeed.

    Is your website using a static front page? You can check by going to Settings > Reading in your WP Admin.

    Also, do you have the cookie enabled in the Koko Analytics settings (which it is by default)?

    Thank you.

    Thread Starter mich04

    (@mich04)

    hi Danny,

    thanks for your response and my apologies for missing it and only getting back to you now.

    the website is using a static front page.

    the cookie is enabled.

Viewing 2 replies - 1 through 2 (of 2 total)
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