Visits affected by caching plugin (and visitors not)

  • Resolved Grzegorz.Janoszka

    (@grzegorzjanoszka)


    8 years, 9 months ago

    Recently for a reason I had to disable a caching plugin. What surprised me was that the number of visits went up about twice. The number of visitors stayed exactly the same. In the course of the following days I had days with the caching plugin and days without the caching plugin and the pattern stayed consistent – the visitors number is not affected at all by the caching plugin while the visits counter is.

    When I compare your plugin to Google Analytics I see that you catch more or less the same number of visitors and GA reports unique users. The number of page views of GA is also consistent with your visits number WITH the caching plugin. With the caching plugin off it seems like most of the visits could be counted twice.

    On the side note – I have another plugin to count visits (top10) and that one is not affected by caching plugin at all and always shows consistent numbers.

    Can it be some interaction with other plugins? Are you aware of any issues of using WP Statistics with Top10?

    Thank you for your fantastic support.

    https://www.ads-software.com/plugins/wp-statistics/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    I’m not familiar with the Top10 plugin, but we do sometimes find “double” counts from themes that make an second connection to the site during the page load (an iframe or something else that registers as a second hit).

    Thread Starter Grzegorz.Janoszka

    (@grzegorzjanoszka)

    Thank you for your fast answer. The theme is quite popular and shipped with WP twentyfourteen – are you familiar with this theme?
    I am going to enable soon the caching plugin so I will have the correct number anyway, I was just curious about it.

    Plugin Contributor Greg Ross

    (@gregross)

    I’ve never used the theme myself, but yes I know of it.

    The other way to resolve the issue is to track down which resource is causing the second hit and excluding it in the Statistics->Settings->Exclusions page.

    Thread Starter Grzegorz.Janoszka

    (@grzegorzjanoszka)

    I checked the access.log and I see the page, all css/js/jpg followed and top10 plugin:
    GET /?top_ten_id=4610&top_ten_blog_id=1&activate_counter=11 HTTP/1.1

    Each article I see requested only once, I haven’t seen anything like double requests in the access.log.

    Well, it is not that important. I thought you might know what the cause it. Please feel free to resolve the thread.

    Plugin Contributor Greg Ross

    (@gregross)

    No problem, I intend to dig deeper in to the issue when time permits.

Viewing 5 replies - 1 through 5 (of 5 total)
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