Visual Composer / Classic Mode

  • I recently updated to WP 4.4 and now my visual composer (classic more) does not work – when I try to add an element, the popup overlay window appears, but it is grayed out and I cannot do anything). I’m running on the Salient theme, so not sure if this is an issue with Salient or a setting on WP I should be aware of.

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  • Moderator James Huff

    (@macmanx)

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    https://support.wpbakery.com/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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