Visual Composer Frontend Builder not loading

  • Resolved killian1726

    (@killian1726)


    4 years, 6 months ago

    Hello there, I’m currently building a WordPress website using themeforest’s theme “Werkstatt”.
    This theme recommends using Visual Composer as a builder, and Lingotek for the translation of the website.

    Now here is the thing : I’ve translated my homepage in French and I’d now like to edit the page with the builder, but the page won’t load. Even after waiting for 30mins I still get the “loading” icon of Visual Composer.
    Though with the English version of this page the builder loads in 5seconds and I have no problem.

    Does anybody know why I am getting this problem and how to fix it?
    Any piece of information would be sooo appreciated, Thank you !

    The page I need help with: [log in to see the link]

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  • Plugin Support Rohan Khandeparkar

    (@rohanvc)

    Hi @killian1726

    The page is built using WPBakery Page Builder plugin. The Visual Composer Website Builder: https://visualcomposer.com/ and WPBakery Page Builder: https://wpbakery.com/ are two independent products.
    Having said that, they can’t be replaced one by another.
    You can find more info here:?https://visualcomposer.com/docs/faq/visual-composer-website-builder-vs-wpbakery-page-builder/
    As the issue is related to WPBakery Page Builder, please open a ticket via it’s support portal: https://support.wpbakery.com/ and share your temporary login details in it, so that the support team can guide you with it.

Viewing 1 replies (of 1 total)
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