• Resolved Mike

    (@internetgenie)


    Hello Everyone,

    When I am creating a new WordPress post or page my visual editor has started acting strangely.

    When I click on the Visual tab I can see the two tabs for Visual and Text but then underneath the white box does not open and tools do not show – all I see is the bottom grey border. I have tried clicking the grey triangle in the corner to drag the box downwards but it is not moving but when I swap to Text view the tools and white box display fine and I can type in it.

    This seems to occur in both Chrome and Opera which I have tested it in so far.

    Thank you in advance.

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  • Moderator t-p

    (@t-p)

    what happens if you switched to the unedited default Twenty Fourteen theme?

    Thread Starter Mike

    (@internetgenie)

    Sorry I forgot to update this request but I found out the issue was a plug-in called White Label CMS. I have deactivated it now and the Visual Editor displays fine.

    @tara thank you for your suggestion all the same.

    Moderator t-p

    (@t-p)

    you are welcome ??

Viewing 3 replies - 1 through 3 (of 3 total)
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