Visual Editor and reclctrant text

  • Resolved Malae

    (@malae)


    4 years, 1 month ago

    Hi John,

    After many years of using this plug-in, I still find it the best for Coming Soon and Maintenance modes. I just installed on a new site and had some unexpected experiences. I would appreciate your comments.

    I copied the Message text (HTML format) from another site and changed the title (domain name) and saved. To my surprise when I opened the preview the title had reverted to the old domain name. Clearing browser cache had no effect. Going back to the Content page I found that indeed it had changed and also, for the first time ever, I had a Visual Editor as well as the Text Editor. I re-entered the correct title, saved and the preview was correct.

    Going back to the other domain it had no Visual Editor. Both sites are on WordPress ver. 5.5.1 but the one showing the Visual Editor does not have the Classic Editor and has the Elementor plugin installed. The other site, built pre-WordPress 5.0, has the Classic Editor. This is my first time to use Elementor, so I temporarily installed it on the old site and deactivated the Classic Editor, but the Visual Editor did not appear. No problem with this on the new site, but curious why it happens.

    The other related issue was that having rechecked everything, viewed the Preview and enabled the Maintenace Mode, I went to bed and opened my mobile to check how it displayed and was surprised to find it was displaying the old title again. Although after midnight, I had to see what happened and found the text had again reverted to the old title. This repeated again and I left it disabled, feeling that visitors finding minor potential glitches on a new site was preferable to displaying the wrong title.

    As a final comment: I have noticed during my use of Elementor, several weird things happening in WordPress that have never happened before and can add the above to them.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support franz1989

    (@franz1989)

    @malae Can you share to use a screenshot of the issue so we can check it further? Thanks in advance.

    Thread Starter Malae

    (@malae)

    Hi Franz,
    The only screenshots that may help are from the Content boxes on each site with and without the Visual Editor:
    imgur.com/a/0cOzVhx

    • This reply was modified 4 years, 1 month ago by Malae.
    Plugin Support franz1989

    (@franz1989)

    Hello,

    We don’t do anything related to the editor except display it. I recommend disabling any other plugins to see if the issue still persists. Thanks

    Thread Starter Malae

    (@malae)

    Hello Franz,

    I have been using this SeedProd plugin since about WP version 3.7 on many sites with many different themes and saw only the Text Editor. I have never seen the Visual Editor appear until now, as explained. Can you tell me if it is normal for the Visual Editor to appear and, if so, since which WP version?

    Plugin Support franz1989

    (@franz1989)

    Hello,

    Are you referring to this Visual Editor https://a.supportally.com/CzTRG4

    If so, that option has been present since it was introduced by WordPress. And it is normal for the Visual Editor to appear. Even if you create a WordPress page, using classic editor, you will see the Visual Editor.

    Thread Starter Malae

    (@malae)

    Hello Franz,

    My apologies, I have had some very long days with several other issues and in a moment of aberration I had stated it backwards. Of course both the Text and Visual Editors appear using the Classic Editor, although the Text Editor is usually open by default, which was not the case with Elementor. I am curious to find the reason why the Visual Editor is not showing on this one older site using the Classic Editor, but it is not really a problem.

    My other problems with the title changes have not recurred and I put them down to some cache, or server issues.

    Plugin Support franz1989

    (@franz1989)

    @malae Thank you for the update. Should you have any questions or concern, do let us know.

    Thread Starter Malae

    (@malae)

    I found the cause of the issues with the WP Editor and it was from Elementor.
    https://www.ads-software.com/support/topic/editor-fails-to-load-in-elementor/

    Plugin Support franz1989

    (@franz1989)

    @malae Thank you for the information.

Viewing 9 replies - 1 through 9 (of 9 total)
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