Visual Editor Blank after 3.9 update, all plugins off, Default theme

  • Updated to 3.9, got the blank screen problem in the visual editor. I’ve tried Safari and Firefox on Mac OS X.8.5. I disabled all plugins and reverted to 2012 theme for testing, per recommendations in other posts, with no effect. I only have 2 plugins installed for this very simple site, both are up-to-date:
    Askimet
    HC Custom WP-Admin URL

    After testing with no results I turned on both plugins and restored my regular theme.

    URL is https://www.wecriding.com

    I have about a dozen other sites. This was the first I’ve updated to 3.9, and I will not be updating any others until I know it’s safe to do so. I’ve never had a problem with a WordPress update before. This is quite frustrating! Fortunately this is a relatively static site and I can make the necessary changes in the text editor, but it’s a pain!

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  • Okay we’re going to start from *nearly* scratch (don’t worry, your content is still in the database). We’re going to remove all the WordPress files first to really force everything to the beginning and slowly add in your customizations.

    First make a backup of your database and files.

    Delete all the WordPress files off your server except the wp-config.php file and the wp-content/uploads folder (yes, we’re deleting your themes folder and plugins folder with everything in them).

    Now download the latest version of WordPress, unzip it, and then upload all the files to your server (obviously don’t overwrite wp-config.php or the wp-content/uploads folder).

    Point your browser at your site. You should have a working default WordPress installation at this point.

    Now upload your custom theme and enable it. Does everything work? If not, the theme is your problem and you should contact the developer for support.

    If your custom theme works, it’s time to slowly add in plugins to the mix. Add in and enable plugins one by one. Test your site after enabling a plugin to see if everything works. If any errors show up, note which was the last plugin enabled and contact the plugin developer. Disable that plugin until a fix has been released or you can find a similar plugin that works with your configuration.

    At the end of this you’ll hopefully have a stable and working WordPress site.

    Thread Starter Paul

    (@cprog)

    I’m not going to do this in the immediate future. Again, it’s a relatively static site. I just need to update a few hyperlinks, which I can do in the text editor. Hopefully there might be a 3.9.x update that addresses this. If I need to make more extensive changes to the site before any 3.9 updates are resolved, then I’ll go through all you described above.

    And I’m certainly in no rush to update any more sites for the time being.

    Completely understand. I run a local test server for testing things (plugins, themes, core updates) before I push anything out to a live site.

Viewing 3 replies - 1 through 3 (of 3 total)
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