Visual editor box doesnt load properly

  • So i have woocommerce installed and on my edit product page the visual editor box doesnt load up properly.

    as you can see from the image the toolbar doesnt load up. if you highlight the white box the actual code is there but the font is white

    Underneath the Yoast options dont come up either

    I have to keep refreshing the page and even then i get the http error 500 at times

    after refreshing for a few minutes i might get the page loaded properly.

    All my plugins etc are upto date and there’s nothing new plugin wise to cause this issue to arise.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @imran69

    It seems like a plugin/theme conflict. Please check in the browser console if it’s showing any error. If there’s an error then that might help you in knowing where the conflict is.

    Thanks

    Thread Starter imran69

    (@imran69)

    i’ve disabled the last two three plugins that i’ve added

    i’ve tried different laptops, browsers and even on my phone

    DevTools failed to load SourceMap: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.preload.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

    DevTools failed to load SourceMap: Could not load content for https://www.kapracouture.co.uk/wp-content/themes/Divi/includes/builder/scripts/bfb_admin_script.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    this one below was with a red cross

    post-new.php?post_type=product:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    i’m not quite sure where to look to amend

    • This reply was modified 4 years, 9 months ago by imran69.
    • This reply was modified 4 years, 9 months ago by imran69.

    Ok, please try to enable wp debug from wp-config file and see if it’s showing any error. Also you can try disabling-enabling other plugins one by one and check if you get an success.

    You can also try testing with default theme.

    Please do a backup before making any changes.

    Thread Starter imran69

    (@imran69)

    General
    Plugin version: 3.3.3
    SSL certificate is valid
    SSL is enabled

    Options
    * Mixed content fixer
    * WordPress redirect
    * htaccess redirect

    Server information
    Server: apache
    SSL Type: HTTP_X_PROTO

    Detecting configuration

    SSL Configuration
    testing htaccess rules…
    test page url, enter in browser to check manually: https://www.kapracouture.co.uk/wp-content/plugins/really-simple-ssl/testssl/serverhttpxproto/ssl-test-page.html
    htaccess rules tested successfully.
    checking if .htaccess can or should be edited…
    converting siteurl and homeurl to https
    Mixed content fixer successfully detected

    Constants
    No constants defined

Viewing 4 replies - 1 through 4 (of 4 total)
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