Visual editor is blank
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Hi,
I have some problems with the visual editor of Woocommerce products: it stays blank. I can type and edit, or paste the text which should be there, but once I save it it’s gone. The text editor works and the text stays there, as well as on the front page.
I’ve done a trouble shoot and health check, but there aren’t real issues in the health check and while in troubleshoot modus no plugin is causing this issue (visual editor works in troubleshoot modus). I thought it might have to do with the updates I did for some plugins, but apparently not? Last week I had the issue of WC wanting to switch to Gutenberg Blocks (so it was deleting every text and appearing some weird html text in the texteditor), which I solved by deactivating the newest plugin HubSpot. It worked, and stayed deactivated. But when I activate it now, nothing happens to change the situation. So apparently the problem is that plugin after all, even though the problem has changed now…
I’ve done a system check for Woocommerce but nothing comes up.
There aren’t any other things which have been changed. Just those plugin updates, but in troubleshoot modus I can’t figure out which one is the problematic one… I’m not super technical as in working ‘under water’ with html and all that, I do know my way around the plugins and so on.
Version WC: 3.8.0
Version WP: 5.3
PHP: 7.3.11
My SWL: 5.5.5-10.1.41-MariaDB-cll-lve
Theme: Hestia 2.5.5
Host: AntagonistMy active plugins:
Akismet Anti-Spam Automattic – 4.1.3
Broken Link Checker ManageWP – 1.11.9
Contact Form 7 Takayuki Miyoshi – 5.1.5
Elementor Elementor.com – 2.7.5
Feedzy RSS Feeds Lite Themeisle – 3.3.12
Google Analytics for WordPress by MonsterInsights MonsterInsights – 7.10.0
Health Check & Troubleshooting The www.ads-software.com community – 1.4.2
Insert Headers and Footers WPBeginner – 1.4.4
Jetpack door WordPress.com Automattic – 7.9.1
HubSpot All-In-One Marketing – Forms, Popups, Live Chat HubSpot – 7.17.2
LearnPress – Course Review ThimPress – 3.0.5
LearnPress – Fill In Blank Question ThimPress – 3.1.0
LearnPress ThimPress – 3.2.6.5
Loco Translate Tim Whitlock – 2.3.1
Mollie Payments for WooCommerce Mollie – 5.3.2 – Niet getest met de actieve versie van WooCommerce
Multi Step Form Mondula GmbH – 1.5.4
Image optimization service by Optimole Optimole – 2.2.5
Gutenberg Blocks and Template Library by Otter ThemeIsle – 1.3.0
Plugins Last Updated Column Fastmover – 0.0.9
The Post Grid RadiusTheme – 2.3.1
Orbit Fox Companion Themeisle – 2.8.13
Onder constructie WebFactory Ltd – 3.65
Visualizer: Tables and Charts Manager for WordPress Themeisle – 3.3.4
W3 Total Cache Frederick Townes – 0.10.2
WooCommerce Blocks Automattic – 2.5.0
WooCommerce Admin WooCommerce – 0.22.0
WooCommerce Menu Cart Jeremiah Prummer, Ewout Fernhout – 2.7.6
WooCommerce Automattic – 3.8.0
Yoast SEO Team Yoast – 12.5
WP Rollback Impress.org – 1.7.0
WP Scheduled Posts WPDeveloper – 3.1.2
Smush WPMU DEV – 3.3.2
WPForms Lite WPForms – 1.5.6.2
YellowPencil WaspThemes – 7.2.6The page I need help with: [log in to see the link]
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