Visual editor missing

  • Resolved The One

    (@the-one-1)


    8 years, 7 months ago

    I have tried everything and anything and I can not get the visual editor to show up. I have not changed anything and all that has happened is WordPress updated and a plugin updated.

    I have:

    1) Removed all plugins

    2) Manually reinstalled WordPress

    3) Changed the theme to 2016

    4) Tried this fix: https://www.templatemonster.com/help/wordpress-troubleshooter-missing-visual-editor.html

    5) A YouTube video suggested to install the Google Library plugin. No dice on that.

    6) Disabled CloudFlare and that seemed to work and I thought that was the issue. I just now sent CloudFlare a support ticket However, I wanted to see if this would fix my other WordPress driven site having this same issue and disabling CloudFlare didn’t help. I then tried again at my other site with CloudFlare off and it too wouldn’t work despite it working before. I know CloudFlare was off because my domain was being served from my host instead of CloudFlare checking my site using the IP Address And Domain addon for Firefox.

    I used Firebug in Firefox and when I go to the editor I see this error in the console: "NetworkError: 522 No Reason Phrase - https://toddexler.com/wp-includes/js/tinymce/plugins/lists/plugin.min.js?wp-mce-4310-20160418"

    At first, while doing my research on this I heard about plugins with tinymce having a possible effect. Odd to me because I never had any trouble with a plugin. But I grabbed my backup and used the program Fileseek and search the plugins folder for anything with the text “tinymce.” I found 3 or 4 plugins that had that word in its code. So I removed those plugins first thinking that might fix the issue. No dice.

    Right now there are no plugins installed. WordPress has been manually reinstalled except the wp_config and the WP_content folder. I’m at a complete loss here other than this being my host and I will now open a ticket with them.

    Any and all advice appreciated.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Moderator James Huff

    (@macmanx)

    Try adding define('CONCATENATE_SCRIPTS', false); to your wp-config.php file just below the define('DB_HOST' line.

    To do so, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and edit the file with a plain text editor.

    https://codex.www.ads-software.com/Editing_wp-config.php#Disable_Javascript_Concatenation

    THANK YOU, JAMES!! That fixed this exact problem on two of my sites. I’d only just noticed it while checking out the Media Library problems on one site last night. Then I checked the other site and Visual mode didn’t work there, either. Applied your fix and Presto! Visual mode is working again on both sites.

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    Thread Starter The One

    (@the-one-1)

    Hi, I’m the OP and did not mark this resolved as this was my topic. But I can now say it is resolved.

    I spent 5 days pulling my hair out trying everything and anything up to and including changing my IP address at home. I did this because I was suspecting network errors looking at HAR files from Chrome Dev tools. I use CloudFlare and asked support about this issue, especially since my other websites were loading very, very slowly. I noticed in the HAR files that some CSS and JS was getting a 522 which means origin issue. So I fired up my VPN and I was able to load my websites and the visual editor worked! So I told CF (CloudFlare) about this and he told me that my origin (my host) was blocking my nearby CF edge server. So I told my host and he said that all CF IPs were whitelised since the server was created. I’m like, you sure???!!! So I told him that CF was showing that the CF IP was being blocked with a 522 and gave my host the webpage link to all of CF’s IP’s. My host rewhitelisted all the CF IP’s and what do you know. My sites loaded fast again and best of all the visual editor worked again!

    When I tried that config trick it didn’t change anything for me. But I’ll keep that in mind if I have another issue that could be JS related.

    Just had to post my findings so that others who may use CloudFlare will know.

    PS. If you clicked the link I gave in my first post you would have seen I tried that config trick already.

    Moderator James Huff

    (@macmanx)

    Thanks for sharing your solution!

    Kristina

    (@kristina1yordanova)

    This really helped me as well! Thanks so much!

    marinelas2002

    (@marinelas2002)

    Thanks a lot, James! define(‘CONCATENATE_SCRIPTS’, false); works for me! Brilliant!

    Hello folks, the “code tip” didn’t work for me but I have a lead…. I am not a specialist AT ALL as you seem to be here, but when I do “NEW PAGE” (page or post or teammate…) from my online WP, I can totally see BOTH visual editors (Backend + Frontend). I have strictly NO TEXT on all my “old” pages…
    Does it help you to understand what’s happening??

    Thank you very much that was a quick fix for me.

    So I have tried everything noted above, i have no tread left on my google shoes trying to figure the missing Visual Editor problem out but as a newbie to WordPress i expected some challenges. I have rebuilt the website in the meantime ONLY to accidentally stumble across my profile setting in the top-right corner…you know the “Howdy” statement and low and behold a check was in the box that said “Disable Visual Editor”….jeez…did i mention i was a newbie!!!

    Unfortunately this has not worked for me ?? My “edit page” option is missing in action. I cannot manage with live preview at all. Any other suggestions folks?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Please make sure to create a new thread if the above conversation didn’t work for you, or if you need further support: https://www.ads-software.com/support/forum/how-to-and-troubleshooting/#new-post

    This thread is resolved.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Visual editor missing’ is closed to new replies.