• Hi,

    I know this is a common problem, as I read and tried almost everything on every thread posted about this same subject.

    I am running WordPress 3.8.1 (not an upgrade, as it was a fresh install and new site) and the visual editor button shows up on the page/post pages, but when clicked (it shows the hover state) nothing happens. Same for the add media button, can be clicked, but does not “insert image into post” when clicked.

    I have tried the following with no avail:
    -made sure that “disable visual editor” button under users in NOT clicked
    -deactivated all pluggins
    -switched my theme to 2014
    -I have, via FTP, deleted and re-uploaded new files of wordpress 3.8.1 wp-admin and wp-includes
    -I have added define(‘SCRIPT_DEBUG’, true); to my wp-config file.
    -Added define(‘CONCATENATE_SCRIPTS’, false ); to wp-config just after WPLANG line
    -cleared cache, restated computer in Chrome, Safari and Firefox
    -double checked that javascript is running

    When I check on my console, I am getting the following errors:
    Uncaught TypeError: Cannot read property ‘canvas’ of undefined
    qt.closeAllTags quicktags.js?ver=3.8.1:555
    window.switchEditors.go editor.js?ver=3.8.1:40
    window.switchEditors.switchto editor.js?ver=3.8.1:11
    onclick

    Please let me know if anyone else has any suggestions. I feel like I have been running in circles with this for two days. Thanks so much!

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