Visual Editor Not Working 4.2.4

  • Resolved ryanthangnguyen

    (@ryanthangnguyen)


    9 years, 7 months ago

    Hello everyone,

    Thanks for helping me. I have trouble with the visual editor in WP 4.2.4 – I’ve tried the following methods but haven’t been able to solve the problem:

    1. Deactivate all plugins
    2. Reset to default theme
    3. define( ‘CONCATENATE_SCRIPTS’, false );
    4. Debug: define(‘SCRIPT_DEBUG’, true);
    5. Reinstall tinymce
    6. Reinstall WordPress (keep content and wp_config.php)

    I’m desperate, how can I fix this?

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    When the Visual Editor doesn’t work, meaning it’s a white box where the editor should be, it’s almost always a javascript problem.

    Have you tried turning of the javascript console to see where the failure is?

    https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Thread Starter ryanthangnguyen

    (@ryanthangnguyen)

    Thanks Jan. I tried but it seems to be no error with Javascript… at least my console told me that.

    I would try to do a fresh install of WordPress, by replacing all the files except for wp-config.php and the wp-content folder.

    I would also try a different browser and maybe even check a different computer.

    Thread Starter ryanthangnguyen

    (@ryanthangnguyen)

    Hi Christine,

    I did reinstall WordPress, and also check it in another broswer. None of them worked, sadly.

    Thread Starter ryanthangnguyen

    (@ryanthangnguyen)

    I opened the page in another computer and I think the problem is because my computer doesn’t load all Javascript.

    I went into Developer Mode in Chrome and look for “tinymce”. In another computer, using Chrome, around 15 js elements were loaded. However, my computer only loaded “mce-view.js”.

    I believe the problem is here. But how can I fix it?

    Thanks,
    Ryan

    Thread Starter ryanthangnguyen

    (@ryanthangnguyen)

    I FIXED IT.

    So it turned out to be a conflict between my antivirus setting and WordPress.

    I use Symantec Endpoint Protection and it sets my browser to Stealth Mode which makes some websites malfuction. All I need to do was go to Symantec -> Change Settings -> Network Threat Protection —click on Configure Setting —> On Firewall tab, uncheck “Enable Stealth Mode” web browsing.

    Good luck finding your solutions.

    Ryan

    but all these Tools also gone in Visual mode

    got McAfee antivirus and firewall now closed but no difference

Viewing 8 replies - 1 through 8 (of 8 total)
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