• Resolved bim2022

    (@bim2022)


    I made a wordpress site in a local server, in my pc. I installed Time Tracker plugin and it works great. Then I exported that site to a wordpress hosting in Godaddy. And Time Tracker pages look like HTML. I installed and uninstalled several times the plugin. Why in a local server it wors well, and in a wordpress hosting I have this problem?
    Windows 10 pro 64 bits
    browser: I tried it on Google Chrome, Vivaldi, Mozilla.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Amy

    (@germanpearls)

    Since all the time tracker pages are only accessible via admin could you send a screenshot of what you are seeing on the time tracker pages?

    Plugin Author Amy

    (@germanpearls)

    Hi @bim2022
    Just following up to see if you got this resolved or, if you could send a screenshot of what you’re seeing on the front end?

    I am using this for the first time, but the tracker page is just a blank page. Even when I add a random elementor portion to the page just to see if that section reads, it is still blank. I have seen a flash of something that comes up for a split second, then it is covered in black. so I am assuming something isn’t right with the css maybe?

    The yellow is where it should be

    View post on imgur.com

    Thread Starter bim2022

    (@bim2022)

    I still have that problem. https://bimco-aec.com/time-tracker/
    I think it′s a CSS problem too

    • This reply was modified 2 years, 3 months ago by bim2022.
    • This reply was modified 2 years, 3 months ago by bim2022.
    Plugin Author Amy

    (@germanpearls)

    @bim2022 Thank you for sharing the page – that was very helpful. The style sheet for the plugin is not loading at all. The error appears to be related to file permissions. The permission for the file at:
    /wp-content/plugins/time-tracker/inc/css/time-tracker.php
    should be set to 644. If you’re using GoDaddy managed WP hosting you may have to ask them to reset the permissions for the file.

    Plugin Author Amy

    (@germanpearls)

    @bim2022 After correcting the file permissions, the css file is still not loading. It appears the folder permissions are also incorrect. This guide has good instructions for fixing file permission errors. After fixing all folder and file permissions, let me know how it looks.

    @tysauce Thank you for access to the back end. It appears it was a conflict with the theme. Rev 2.3.3 of the plugin should fix the issue. Let me know if you have further issues.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Visual Issue’ is closed to new replies.