visualization problem

  • hi, we are writing to request help regarding a problem we’re having with the product filter. In particular, the problem manifests itself when I use the filter to select a specific category of products, for example “jeans”. The filter works correctly in the sense that the products are filtered and displayed as expected, however, immediately after applying the filter, it disappears from the screen. This anomalous behavior only occurs with this specific type of filter. I tried deactivating other plugins and changing the theme to check for conflicts, but the problem persists.

    The page I need help with: [log in to see the link]

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  • Plugin Support Vanesa

    (@vanesarodriguez)

    Hi there,
    I hope you are doing well ??

    Can you tell us if you are using cache in your site? If so, please try empty the cache and then try again.
    Tell us if the problem persists.

    We remain at your disposal.

Viewing 1 replies (of 1 total)
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