Voting completely failed

  • Resolved dunksterp

    (@dunksterp)


    1 year, 9 months ago

    Hey,

    I downloaded and tested your plugin for a small photography competition we hosted. The pictures were all uploaded to our website (and tested the voting was ok), we were displaying the pictures in print in a small exhibition, we had QR codes with direct links to each picture that the viewers could vote on.

    https://www.redcat.es/contestants/040-miguel-arechiga/

    We found that a large majority of the users couldn’t vote. When they scanned the QR code, the page would load with the picture and the vote button, but when the vote button was pressed the picture and button would disappear and no vote was placed. This happened on IOS, Android, MacOS Chrome, Firefox and Safari, it seemed to be random, occasionally working but mostly not.

    This proved to almost be a disaster at our event, but we were able to make do with pen and paper.

    I would like to use your plugin because it does look like it should be able to do the job. But I couldn’t recommend it now. If you could look into this I’d be interested in trying again, obviously not a live competition but a test.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Harish

    (@owtdevteam)

    Hello

    We will check this out.

    Plugin Author Harish

    (@owtdevteam)

    Hello

    The issue has been fixed. Please update to the new version and check again. Let me know if you’re facing any issues.

    • This reply was modified 1 year, 9 months ago by Harish.
    Thread Starter dunksterp

    (@dunksterp)

    OK, thanks for updating it. What was the issue and how can I be sure it doesn’t happen again?

    Plugin Author Harish

    (@owtdevteam)

    Hello

    It is a issue related to cookie creation and we fixed it.

Viewing 4 replies - 1 through 4 (of 4 total)
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