W3 Total Cache doesn’t clear the cache for logged in users

Under Page Cache > Rejected Cookies i notice you didnt add the cookie’s key that indicates when someone is logged in.

For example, when someone is logged in to WordPress’ admin page it uses the wordpress_logged_in key. Although its not listed under the Rejected Cookies area, w3tc uses this cookie key when the “Don’t cache pages for logged in users” checkbox is enabled.

So in your case you just have to get the key that login plugin is using and just add its key into that box.

• This reply was modified 7 years, 10 months ago by Kimberly.

Thanks for the support. It makes sense but it doesn’t work or I am doing something wrong: https://prntscr.com/e1cb21 Check what I have set to reject but it still not working.

• This reply was modified 7 years, 10 months ago by iliyan.

From your video, when i see you login in i assume that login procedure sets a cookie called: “wordpress_logged_in”? If so then you shouldn’t need to add it into the Reject Cookies box if you already have the “Don’t cache pages for logged in users” option enabled. since w3tc already adds “wordpress_logged_in” to your htaccess (if using apache with disk:enhanced).

Questions:

1. Is your server using something like Varnish?
2. When you are logged in (the way you do via the video) and check your browsers cookies what is being set? Is it just “wordpress_logged_in”? Btw i notice you attempted to include the guid postfix to the cookie..not necessary. That box just needs just part of the cookie key, so just saying “wordpress_logged_in” would have worked too. But again, that won’t be necessary if u had “Don’t cache pages for logged in users” already checked on.

2. What server software r u using (apache or nginx)?

3. Are you using disk enhanced or disk: basic? Or something else?

Update:

– I just realized that your video showed your url…so you’re using Apache and i dont see a reverse proxy. And using Disk Enhanced.

• This reply was modified 7 years, 10 months ago by Kimberly.

I don’t use Varnish.
My host is superhosting.

Here are login details to check:

[moderator note – please do not post login details]

I sent you all the settings in screenshots in my first post.

Thank you!

• This reply was modified 7 years, 10 months ago by stephencottontail. Reason: removed login details

htaccess info:

AddHandler x-httpd-php56 .php

<ifModule mod_headers.c>
    Header set Connection keep-alive
</ifModule>

RewriteEngine on
RewriteCond %{HTTP_HOST} ^\*\.arbitrageguides\.com$ [OR]
RewriteCond %{HTTP_HOST} ^www\.\*\.arbitrageguides\.com$
RewriteRule ^/?$ "http\:\/\/www\.arbitrageguides\.com" [R=301,L]

# Get 404 error page

ErrorDocument 404 /wp-content/themes/wplms/index.php?error=404

# BEGIN s2Member GZIP exclusions
<IfModule rewrite_module>
RewriteEngine On
RewriteBase /
RewriteCond %{QUERY_STRING} (^|\?|&)s2member_file_download\=.+ [OR]
RewriteCond %{QUERY_STRING} (^|\?|&)no-gzip\=1
RewriteRule .* - [E=no-gzip:1]
</IfModule>
# END s2Member GZIP exclusions

<IfModule mod_deflate.c>
# compress text, html, javascript, css, xml:
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/xml
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE application/xhtml+xml
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/x-javascript
AddOutputFilterByType DEFLATE application/x-httpd-php
AddOutputFilterByType DEFLATE application/x-httpd-fastphp
AddOutputFilterByType DEFLATE image/svg+xml
AddType x-font/otf .otf
AddType x-font/ttf .ttf
AddType x-font/eot .eot
AddType x-font/woff .woff
AddType image/x-icon .ico
AddType image/png .png

# Drop problematic browsers
BrowserMatch ^Mozilla/4 gzip-only-text/html
BrowserMatch ^Mozilla/4\.0[678] no-gzip
BrowserMatch \bMSI[E] !no-gzip !gzip-only-text/html

# Make sure proxies don't deliver the wrong content
Header append Vary User-Agent env=!dont-vary
</IfModule>

Header unset Pragma
FileETag None
Header unset ETag

## EXPIRES CACHING ##
<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType image/jpg "access 1 week"
ExpiresByType image/jpeg "access 1 week"
ExpiresByType image/gif "access 1 week"
ExpiresByType image/png "access 1 week"
ExpiresByType text/css "access 1 week"
ExpiresByType application/x-javascript "access 1 week"
ExpiresByType text/x-javascript "access 1 week"
ExpiresByType application/javascript "access 1 year"
ExpiresByType text/javascript "access 1 week"

</IfModule>
## EXPIRES CACHING ##

Redirect 301 /what-is-sports-arbitrage/ https://www.arbitrageguides.com/sports-arbitrage/

## REDIRECT BOOKMAkERS##

Redirect 301 /oddstorm/ https://www.oddstorm.com/surebet/?a_aid=arbitrageguides
Redirect 301 /oddstorm-sportsarbitrage/ https://www.oddstorm.com/surebet/?a_aid=arbitrageguides&chan=sportsarbitrage
Redirect 301 /oddstorm-logo/ https://www.oddstorm.com/surebet/?a_aid=arbitrageguides&chan=logo
Redirect 301 /oddstorm-forum/ https://www.oddstorm.com/surebet/?a_aid=arbitrageguides&chan=forum
Redirect 301 /oddstorm-units/ https://www.oddstorm.com/surebet/?a_aid=arbitrageguides&chan=units

Redirect 301 /10bet/ https://partners.10bet.com/processing/clickthrgh.asp?btag=a_39441b_317&aid=
Redirect 301 /12bet/ https://www.12bet.com/
Redirect 301 /188bet/ https://wl188Bet.adsrv.eacdn.com/C.ashx?btag=a_6398b_62c_&affid=4064&siteid=6398&adid=62&c=
Redirect 301 /1xbet/ https://1xspoort.com/?btag=x_5388y_711c_&affid=4659&siteid=5388&adid=711&=
Redirect 301 /5dimes/ https://affiliates.5dimes.com/tracking/Affiliate.asp?AffID=AF0006173&mediaTypeID=220&AffUrlID=7374
Redirect 301 /admiralbet/ https://www.admiralbet.com
Redirect 301 /bet365/ https://www.bet365.com/
Redirect 301 /bet8/ https://www.bet8.gr/
Redirect 301 /betathome/ https://affiliates.bet-at-home.com/processing/clickthrgh.asp?btag=a_84953b_33578&aid=
Redirect 301 /betclic/ https://en.betclic.com
Redirect 301 /betcris/ https://www.betcris.com/
Redirect 301 /betfair/ https://ads.betfair.com/redirect.aspx?pid=2506797&bid=8799
Redirect 301 /betfred/ https://www.betfred.com/
Redirect 301 /betgun/ https://www.betgun.com/en/index.php?ref_id=52639
Redirect 301 /betin/ https://www.betin.com
Redirect 301 /betonline/ https://partners.commission.bz/processing/clickthrgh.asp?btag=a_40538b_1322
Redirect 301 /betsafe/ https://www.betsafe.com
Redirect 301 /betsson/ https://www.betsson.com
Redirect 301 /betvictor/ https://www.betvictor.com/
Redirect 301 /boylesports/ https://www.boylesports.com/
Redirect 301 /bwin/ https://sports.bwin.com/en/sports?wm=4474986&zoneId=1713598
Redirect 301 /cashpoint/ https://www.cashpoint.com
Redirect 301 /centrebet/ https://centrebet.com/
Redirect 301 /championsbet/ https://www.championsbet.net/
Redirect 301 /coral/ https://www.coral.co.uk/
Redirect 301 /dafabet/ https://sportsbook.dafabet.com/
Redirect 301 /digibet/ https://www.digibet.com
Redirect 301 /doxxbet/ https://www.doxxbet.com/
Redirect 301 /eurofootball/ https://www.eurofootball.bg/
Redirect 301 /fonbet/ https://www.fonbet.com/
Redirect 301 /intertops/ https://sports.intertops.eu/
Redirect 301 /interwetten/ https://www.interwetten.com/
Redirect 301 /ladbrokes/ https://online.ladbrokes.com/promoRedirect?key=ej0xMzkzNDg5OSZsPTE2ODI0ODk1JnA9NjkwNTQ0
Redirect 301 /marathonbet/ https://www.marathonbet.com
Redirect 301 /matchbook/ https://affiliate.matchbook.com/processing/clickthrgh.asp?btag=a_2217b_433&aid=
Redirect 301 /nikesk/ https://www.nike.sk
Redirect 301 /novibet/ https://www.novibet.com/
Redirect 301 /noxwin/ https://tracker-pm2.noxaffiliates.com/link?btag=342982_11798
Redirect 301 /paddypower/ https://www.paddypower.com/
Redirect 301 /pinnacle/ https://wlpinnacle.adsrv.eacdn.com/C.ashx?btag=a_14840b_14968c_&affid=15291&siteid=14840&adid=14968&c=
Redirect 301 /sbobet/ https://www.sbobet.com/
Redirect 301 /smarkets/ https://smarkets.com
Redirect 301 /sportingbet/ https://www.sportingbet.com/
Redirect 301 /sportsbet/ https://www.sportsbet.com.au/
Redirect 301 /stanjames/ https://www.stanjames.com/
Redirect 301 /stoiximan/ https://www.stoiximan.com/
Redirect 301 /svenskaspel/ https://www.svenskaspel.se/
Redirect 301 /tempobet/ https://tempobet.org/
Redirect 301 /thebetarena/ https://www.thebetarena.com/
Redirect 301 /thegreek/ https://www.thegreek.com/
Redirect 301 /tipico/ https://www.tipico.com
Redirect 301 /titanbet/ https://online.titanbet.com/promoRedirect?key=ej0yMTk1MjQ0NjkzJmw9MjE5NTI0NDIyMiZwPTEwNTE0MTA%3D==
Redirect 301 /tonybet/ https://tonybet.com/
Redirect 301 /trbet/ https://www.trbet33.com
Redirect 301 /unibet/ https://www.unibet.co.uk
Redirect 301 /williamhill/ https://ads2.williamhill.com/redirect.aspx?pid=191299400&bid=1487413507&lpid=13510190

Redirect 301 /course-curriculum/ https://www.arbitrageguides.com/course/complete-arbitrage-guides/?action=curriculum
Redirect 301 /cyberghost/ https://store.cyberghostvpn.com/848/cookie?affiliate=40364&redirectto=http%3A%2F%2Fwww.cyberghostvpn.com%2Fen%3F%23buy&redirecthash=477615BAEF0478F934DBA05A95EE789A

Redirect 301 /purchase-complete-course/ https://www.arbitrageguides.com/shop/complete-sports-arbitrage-guides/?redirect

Redirect 301 /bg/arbitrage-guides-surebets-training-courses/ https://www.arbitrageguides.com/bg/

# BEGIN W3TC Browser Cache
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    AddType text/css .css
    AddType text/x-component .htc
    AddType application/x-javascript .js
    AddType application/javascript .js2
    AddType text/javascript .js3
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    AddType text/html .html .htm
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    AddType application/x-msdownload .exe
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    AddType image/x-icon .ico
    AddType image/jpeg .jpg .jpeg .jpe
    AddType image/webp .webp
    AddType application/json .json
    AddType application/vnd.ms-access .mdb
    AddType audio/midi .mid .midi
    AddType video/quicktime .mov .qt
    AddType audio/mpeg .mp3 .m4a
    AddType video/mp4 .mp4 .m4v
    AddType video/mpeg .mpeg .mpg .mpe
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    ExpiresActive On
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    ExpiresByType text/x-component A31536000
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    ExpiresByType text/javascript A31536000
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    ExpiresByType application/pdf A31536000
    ExpiresByType image/png A31536000
    ExpiresByType application/vnd.ms-powerpoint A31536000
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    ExpiresByType application/vnd.ms-excel A31536000
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    <IfModule mod_setenvif.c>
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        BrowserMatch ^Mozilla/4\.0[678] no-gzip
        BrowserMatch \bMSIE !no-gzip !gzip-only-text/html
        BrowserMatch \bMSI[E] !no-gzip !gzip-only-text/html
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        AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/bmp application/java application/msword application/vnd.ms-fontobject application/x-msdownload image/x-icon image/webp application/json application/vnd.ms-access application/vnd.ms-project application/x-font-otf application/vnd.ms-opentype application/vnd.oasis.opendocument.database application/vnd.oasis.opendocument.chart application/vnd.oasis.opendocument.formula application/vnd.oasis.opendocument.graphics application/vnd.oasis.opendocument.presentation application/vnd.oasis.opendocument.spreadsheet application/vnd.oasis.opendocument.text audio/ogg application/pdf application/vnd.ms-powerpoint image/svg+xml application/x-shockwave-flash image/tiff application/x-font-ttf application/vnd.ms-opentype audio/wav application/vnd.ms-write application/font-woff application/font-woff2 application/vnd.ms-excel
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        # DEFLATE by extension
        AddOutputFilter DEFLATE js css htm html xml
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</IfModule>
<FilesMatch "\.(css|htc|less|js|js2|js3|js4|CSS|HTC|LESS|JS|JS2|JS3|JS4)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public"
         Header set X-Powered-By "W3 Total Cache/0.9.5.2"
    </IfModule>
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<FilesMatch "\.(html|htm|rtf|rtx|svg|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|TXT|XSD|XSL|XML)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
        Header append Vary User-Agent env=!dont-vary
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        Header append Cache-Control "public"
         Header set X-Powered-By "W3 Total Cache/0.9.5.2"
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<FilesMatch "\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|webp|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|_otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|_ttf|wav|wma|wri|woff|woff2|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|WEBP|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|_OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|_TTF|WAV|WMA|WRI|WOFF|WOFF2|XLA|XLS|XLSX|XLT|XLW|ZIP)$">
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Hi @iliyan .. thanks for the info. I wasnt able to navigate your site. I am getting either the White Screen of Death or 500 Server errors when i navigate to any other page besides the front page ??

Anyway, yea when i login i indeed see wordpress_logged_in cookie so all is good there.

I believe the problem is actually your Browser Cache settings. I was originally thinking it could be because of the “Expires Header” but you know what, as a test uncheck the first 5 options under General and clear Chrome’s cache and run it again. Maybe we can narrow things down.

I have just messed up something with my htaccess file… and that’s why you can’t navigate. Now I get this error: https://prntscr.com/e1clbe

Thank you for the support. When I have disabled at all browser cache everything works great. Now I will investigate where exactly is the problem in the browser cache options.

• This reply was modified 7 years, 10 months ago by iliyan.

Hi again @iliyan

The solution seems tobe: You leave the Browser Cache enabled with all the items checked on (as seen in your snapshots above) BUT under the HTML & XML section you’d want to uncheck the following:

HTML & XML:

Set Last-Modified header (unchecked)
Set expires header (unchecked)
Set cache control header (unchecked)
Set entity tag (eTag) (unchecked)

Notice the other types like JS & CSS and media files would still keep those checked on. This way when your visitors login the HTML page wont be browser cached (it will still serve back the page cached on your server of course when not logged in).

The reason this occurs is those 4 items for HTML/XML section are triggering the 304 response in Chrome. So unchecking just for HTML seems to solve it.

I was testing it on my side to regenerate your problem (due to the 500 error on your server earlier) and was able to recreate the issue and fix it with what i mention above.

Cheers
Kimberly

grrr actually it isn’t working. It worked just for a while and then stopped without doing anything. It seems like sometimes it works and sometimes it doesn’t. Any ideas?

UPDATE

I forgot to enable browser cache in the general settings. Now it works. I hope it will continue working in future. Thank you very much Kimberly. You saved my customers experience and this way my bankroll.

• This reply was modified 7 years, 10 months ago by iliyan.
• This reply was modified 7 years, 10 months ago by iliyan.

Last question, why w3 total cache doesn’t want to create a cache for most of my pages like this one for example: https://www.arbitrageguides.com/suggested-bookmakers-for-beginners-sports-arbitrage/ or this one https://www.arbitrageguides.com/back-lay-surebets-sports-arbitrage/ or this one https://www.arbitrageguides.com/forum/

For most of the pages and blog posts it creates the cached version but for these and some other it don’t.

• This reply was modified 7 years, 9 months ago by iliyan.