W3 Total Cache Error: Files and directories could not be automatically created t

  • Resolved samuelng527

    (@samuelng527)


    7 months, 1 week ago

    Hi,

    After installed the plugin, there is the below error.

    W3 Total Cache Error:?Files and directories could not be automatically created to complete the installation.

    I have manually added the cammands to .htaccess but still displaying the error message.

    Please advise. Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter samuelng527

    (@samuelng527)

    Hi,

    I also found Critical error: Uncaught W3TC\Util_Environment_Exceptions in /home/xxxxxx/public_html/wp-content/plugins/w3-total-cache/PgCache_Environment.php:17

    Please advise, many thanks.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @samuelng527

    Thank you for reaching out and I am happy to help!
    This happens if the permissions are set not to allow the plugin to write to files/folders
    By default, the permissions should be set for folders 755 and files 644

    This being said, you should also check the wp-config.php and see if the WP_CACHE is defined and if not please add the following to the top of the file, just after the opened <?php tag (next line):

    /** Enable W3 Total Cache */
    define('WP_CACHE', true); // Added by W3 Total Cache

    I hope this helps!

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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