w3tc conflict with elementor

  • Resolved qph9697

    (@qph9697)


    4 years ago

    Hi there,

    A slide on my homepage is not visible when the w3tc plugin is active. When I deactivate w3tc it works, but when I activate it doesn’t.

    Here are some screenshots,
    When w3tc is disabled,
    https://prnt.sc/106cfrv

    When w3tc is enabled,
    https://prnt.sc/106chb8

    The slide is generated using elementor, wherein I have added some images in the background and autoplay with a transition.

    Please help me out here. Thank You.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @qph9697

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I’ve checked your website and I can see that W3TC is active at the moment, however, I am unable to see the issue on your website. Please check the screenshot.
    Be that as it may, can you please disable W3 Total Cache settings one by one, save settings, and purge the cache after you disable each setting and see which one might be causing this.
    Thank you!

Viewing 1 replies (of 1 total)
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