• Resolved gatsman

    (@gatsman)


    After the latest update 2.8.3 when i try to deactivate the plugin i get an error
    Uncaught ReferenceError: w3tc_ga_cid is not defined

    UPDATE: Just tested on another website and i get the same error.

    • This topic was modified 2 months ago by gatsman.
    • This topic was modified 2 months ago by gatsman.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gatsman

    Thank you for reaching out and I am happy to help!
    Let me check the behavior and I’ll get back to you once I have more information. Just to confirm, this happened after the latest plugin update?

    Thank you for your patience.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gatsman

    Thank you for your pateince.
    Can you pelase check if the option Anonymously track usage to improve product quality is enabled in the Performance>General settings Miscellaneous is disabled, and if so, please try re-enabling it and let me know if this helps!
    Thanks!

    Thread Starter gatsman

    (@gatsman)

    Hello @vmarko

    Yes i am pretty sure i have deactivated the plugin in the past without any problems and after the update i can’t.
    The Anonymously track usage to improve product quality is deactivated in all my websites.

    Just did another test.
    In my personal website (a new one, the 3rd that uses total cache) i have the Version 2.8.2, with this version i can deactivate/activate the plugin without any issues. I then updated to Version 2.8.3 and now i get the same error in console log and i can’t deactivate the plugin.

    Please see image: https://ibb.co/rcR2cKz

    • This reply was modified 2 months ago by gatsman.
    • This reply was modified 2 months ago by gatsman.
    dylandejonge

    (@dylandejonge)

    Same issue here after the update.. also crashes whole my elementor site

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gatsman

    Thank you for your feedback.
    We’ve identified the issue and the fix is on the way:
    https://github.com/BoldGrid/w3-total-cache/pull/1041

    Thank you for taking the time to report this and thank you for yoru patience

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gatsman

    The version 2.8.4 is now released. Please make sure to update the plugin to the latest patch relase and let me know if the issue persists

    Thanks!

    Thread Starter gatsman

    (@gatsman)

    Works as it should
    thank you

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gatsman

    Thank you for your feedback
    Glad to know the issue is resolved!

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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