Waiting until scheduled time to retry because of errors

  • Resolved oneblack

    (@oneblack)


    4 years, 10 months ago

    Hello,

    My backups to Dropbox are no longer working and I see this message:
    Waiting until scheduled time to retry because of errors

    I have tried wiping settings and reconnected to Dropbox but keep seeing the same message?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter oneblack

    (@oneblack)

    I swapped to Google Drive and now works

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter oneblack

    (@oneblack)

    Hi Bryle,

    Thanks for your help!
    Please see here:
    https://pastebin.com/RxGrRzfB

    Plugin Contributor aporter

    (@aporter)

    Hi,

    Looking at the log file it appears that your Dropbox has no storage space left.

    Which is causing the uploads to fail.

    Best Wishes,

    Ashley

    Thread Starter oneblack

    (@oneblack)

    Ah OK thanks for the information and looking into it for me – much appreciated !

    There’s a current problem with Dropbox backups. Updraft does not delete all the files in a backup when automatically deleting the oldest backup (ie. Retain this many scheduled backups – under Settings). Some of the backup files are not deleted from Dropbox, so you need to log into the Dropbox account and manually delete them occasionally to keep it from filling up until this bug is fixed. (There’s another detailed support thread in this forum about this issue.)

Viewing 6 replies - 1 through 6 (of 6 total)
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