waitlist disappeared

Hi there,

Thanks for contacting us.

About your question, to be able to send the emails from the Edit product page metabox, you need that the product is out of stock.

So before updating the stock of a product, you need to send the email like mentioned in the following page of the documentation: https://docs.yithemes.com/yith-woocommerce-waiting-list/free-version-settings/email-settings/

In this case, you could try changing the product to out of stock for a moment, send the emails, and then update the stock again.

We’ll remain at your disposal.

Thanks for this information. We are using a stock warehouse system so the stock is updated automatically. If we use the pro version will the emails get sent automatically?

Hi there,

Yes, that version has a feature to send the emails automatically when the WooCommerce hook for the product stock change is triggered. You can find more information in the following page: https://docs.yithemes.com/yith-woocommerce-waiting-list/email-settings/product-back-in-stock/

Let us know if you need more help.