Want to initiate a refund for yearly basic plan [Urgent]

  • Resolved ioote

    (@ioote)


    3 months ago

    I have been using optinmonster campaign plugin for 3 days and published a campaign couple of days ago. While it has been really convenient to use, but i did not want to go for the paid subscription just yet even though the free plan exceeded my limits. I have canceled my subscription and would like to get a refund because my business is not currently in line with a paid subscription just yet. Please let me know at earliest regarding the refund procedure.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Erica Franz

    (@ericakfranz)

    Hello @ioote ??

    We’d love to help, if you can reach out to our support team directly by emailing [email protected] they can assist with a refund.

    Thread Starter ioote

    (@ioote)

    @ericakfranz Thank you for your reply. I have submitted a ticket and also sent an email but as mentioned in the post, i haven’t canceled the subscription just yet before chatting with the concerned personale. Please let me know if there is any additional step that needs to be applied here.

    Moderator Support Moderator

    (@moderator)

    @ioote Refund topics are not for this site. I am removing this topic, please do not repeat this again. Contact the developer on their site.

Viewing 3 replies - 1 through 3 (of 3 total)
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