Wanted to buy but…

  • Tested this for a couple of days and looks like a great plugin however I found a problem. In the description it states:

    Set a special price for the products you want. VIPs will see that price with a “VIP” tag (presents like “On Sale” products).

    This works fine when set per product but when the global price setting (lounge) is used (which is what I require) the price alters but there is no “VIP” tag. Probably an oversight but when I contacted the developer they were quite rude and classed it as a request for a customisation.

    They did apologise for their response but the plugin does not seem to have been updated to fix the issue which is a shame as I would still like to buy it.

Viewing 1 replies (of 1 total)
  • Plugin Author Long Watch Studio

    (@lwsdevelopers)

    Hello,

    Thanks for your interest in WooVIP. I would like some more information about your issue.

    The VIP tag is a small element that appears above the product image, both in the shop general navigation (list of products, list of products inside a category) and the product page. It follows these rules :

    • It only appears for customers with the VIP role
    • It only appears if the price is inferior to the standard price and the sale price

    I realized some tests on different themes, including WooCommerce Storefront, and the VIP tag appears correctly if I set the rule inside a product or through a VIP Lounge Category rule (% discount on a category).

    There’s another tag that appears near the product name which states “Only for …” with the name of the VIP Lounge. This tag appears on product lists and product pages if you set “Purchasable only for” or “Visible only for” rules.
    This tag can appear for standard customers if they’re allowed to see the products but are not able to buy it.

    I would like to know which tag you’re referring to.

    If you’ve tested one or both of the above methods and they’re not working, then maybe there’s some conflict with another theme/plugin somewhere. You should try to send us some screenshots, either by coming to our discord server (fastest answer) or by sending screenshots to our support email. You will find both links in your WooVIP administration.

Viewing 1 replies (of 1 total)
  • The topic ‘Wanted to buy but…’ is closed to new replies.