Hello @freshlabs
May I know why you have given 3 stars? You haven’t put any reason so that we can improve our lackings. I hope you will reconsider your review.
We are very sorry if you face any inconvenience. Your rating is very crucial for our team. Can you please brief about your problem more?
I don’t know what you felt about our product. We have detailed documentation available here https://www.themeum.com/docs/wp-mega-menu-introduction/
Please have a look at that if you have not already. Our support is available 6 days a week. You can also use the contact form on our website to ask for help. We will be happy to assist you.