• Resolved damax83

    (@damax83)


    Hello. I wish to report the same issue of the error which has been reported “Warning: Attempt to read property “ID” on int in /wp-content/MyDomain/plugins/facebook-for-woocommerce/facebook-commerce-events-tracker.php on line 202” <– Line 202 is specific to my error. It is a repeated warning based on the amount of subcategories there are to select from on any given category page and only appears there. For instance, if I go to the “Bells” page and there two options, there are two warnings. If I go to “Bikes,” with 8 options, then there are 8 warnings, and so on.

    I only installed Facebook for Woo two nights ago and this issue wasn’t present on my site before then. Indeed, when I deactivate FB for Woo on my staging site, the error disappears.

    For now, as all of my products list well on Facebook and Insta (and look great!) I can’t see any real world issues attached to this PHP warning. To hide this error displaying on my website frontend, I simply went into the Appearance->Customise panel in WordPress, & wrote the following in the Additional CSS box –

    /*Hide Facebook error*/
    .storefront-sorting {display: none}

    That obviously does not fix the core issue, but at least removes the warning text for customers. The fact that it looked unprofessional was a major downside on my product category pages. Hopefully the class of storefront can give you a clue as to the issue.

    Thanks,

    David.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Hello,

    As a first step you can try the following, please check if Debug is enabled (TRUE) from your wp-config file? If by any chance you do not have access to that file, you can request assistance from your host.

    If the warning is still present after that step, you can share with us a copy of your site’s System Status that is under WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Let us know how it goes.

    Thread Starter damax83

    (@damax83)

    I should mention that this will also hide the pagination boxes if you use them. I do not need to use them on my site, but beware it will hide your options to select Page 1, 2, 3 and the default sorting dropdown menu i.e. price low to high etc. at the top of your category pages.

    Thread Starter damax83

    (@damax83)

    Step 1.

    Nothing in wpconfig about debug. The only entry for “TRUE” is a command to force admin. There is no reference to “Debug” anywhere in wpconfig.

    Thread Starter damax83

    (@damax83)

    Status Report

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://dmscycles.co.uk
    Site address (URL): https://dmscycles.co.uk
    WC Version: 6.6.1
    REST API Version: ? 6.6.1
    WC Blocks Version: ? 7.9.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.20
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.15-MariaDB-1:10.5.15+maria~bullseye-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.6.1
    WC Database Prefix: acshGcqz
    Total Database Size: 176.76MB
    Database Data Size: 163.42MB
    Database Index Size: 13.34MB
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    ### Post Type Counts ###
    
    attachment: 689
    custom_css: 1
    customize_changeset: 51
    e-landing-page: 3
    elementor_library: 18
    jb_store_css: 11
    jetpack_migration: 2
    jetpack-testimonial: 1
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 38
    oembed_cache: 1
    page: 13
    post: 1
    product: 214
    product_variation: 399
    revision: 3874
    shop_coupon: 2
    shop_order: 11
    shopengine-template: 4
    wp_global_styles: 1
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (26) ###
    
    Contact Form 7: by Takayuki Miyoshi – 5.6
    Elementor Pro: by Elementor.com – 3.7.2
    Elementor: by Elementor.com – 3.6.6
    301 Redirects: by WebFactory Ltd – 2.72
    Facebook for WooCommerce: by Facebook – 2.6.16
    Flexible Shipping: by WP Desk – 4.11.9
    GA Google Analytics: by Jeff Starr – 20220517
    Google Listings and Ads: by WooCommerce – 1.13.6
    IndexNow: by Microsoft Bing – 1.0.1
    Jetpack Boost: by Automattic - Website Speed and Performance team – 1.5.1
    Jetpack: by Automattic – 11.0
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    ShopEngine Pro: by Wpmet – 1.8.0
    ShopEngine: by Wpmet – 2.2.2
    WooCommerce Blocks: by Automattic – 7.9.0
    WooCommerce Stripe Gateway: by WooCommerce – 6.4.3
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    WooCommerce Payments: by Automattic – 4.3.0
    WooCommerce PayPal Payments: by WooCommerce – 1.8.1
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.26.1
    WooCommerce: by Automattic – 6.6.1
    Yoast SEO: by Team Yoast – 19.2
    Backup Duplicator & Migration - WP STAGING: by WP-STAGING
    WPStagingBackup – 2.9.14
    
    WPvivid Backup Plugin: by WPvivid Team – 0.9.74
    PayPal Zettle POS: by PayPal – 1.5.3
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (2) ###
    
    1&1 Product Subdomain: by 1&1 – 1.1.0
    WP STAGING Optimizer: by René Hermenau – 1.5.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Basket: #1789 - /cart/
    My account: #9 - /my-account/
    Terms and conditions: #2898 - /terms-conditions/
    
    ### Theme ###
    
    Name: Storefront
    Version: 4.1.1
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /homepages/14/d881226044/htdocs/clickandbuilds/DMsCyclesandRepairs/wp-content/plugins/shopengine/widgets/checkout-review-order/screens/review-order-template.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: GB
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-07-03 15:33:05 +01:00
    Options: ?
    Notes: 93
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.3.0
    Connected to WPCOM: Yes
    Blog ID: 197343888
    Account ID: acct_1JWm5b2EPkdFLjYW
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2022-06-08 00:42:32 +0100
    Newest: 2022-06-08 00:42:32 +0100
    
    Complete: 1,245
    Oldest: 2022-06-02 04:00:19 +0100
    Newest: 2022-07-03 01:08:02 +0100
    
    Failed: 2
    Oldest: 2022-05-19 00:41:44 +0100
    Newest: 2022-05-19 00:41:44 +0100
    
    Pending: 4
    Oldest: 2022-07-03 04:00:00 +0100
    Newest: 2022-07-04 00:12:46 +0100
    
    ### PayPal Zettle POS ###
    
    Onboarding state: onboarding-completed
    Price sync: yes
    Initial sync collision strategy: wipe
    First import: 6:53 PM 21 March 2022
    Number of products syncing: 210
    HIDDEN
    
    ### Status report information ###
    
    Generated at: 2022-07-03 01:18:13 +01:00
    

    Hi @damax83

    Thank you for the System Status.

    Could you try the workaround posted on this topic? →

    the (Somehow strange) workaround I found was activating the “Debug bar” inside Elementor-Tools. That option places an “elementor debugger” button at the top admin bar, with that active, the text disappears.

    Alternatively, please try disabling your Elementor plugins to see if the error ceases.

    Lastly, similar posts suggest that the issue is isolated to Elementor + PHP 8.0.x sites, so I recommend testing changing the PHP version to 7.4 as well.

    Best

    Thread Starter damax83

    (@damax83)

    Hello- I have tried your suggestion of the debug bar workaround. That did not work for me.

    Currently I am disabling all plugins on my staging site to try and narrow down further..

    Thanks for your suggestions though, let’s crack this mystery!

    Thread Starter damax83

    (@damax83)

    Ok.. So I deactivated all plugins after the issue was still present with Woo, Jetpack, Elementor, Elementor Pro active.

    I then disabled all plugins entirely and turned them all back on again three at a time and the issue did not come back. I’ve removed the CSS which blocks the error text too, just to confirm that.

    Just about to do a site backup and disable/re-enable all plugins on my live site.

    Hi @damax83!

    Sounds like a plan! Are you using any caching system (plugin or server-side?), you can try to purge them all too!

    Let us know how it goes! Thanks for sharing your test results with the community too!

    All the best,

    Thread Starter damax83

    (@damax83)

    Ok so that did NOT work on the staging site. I disabled/re-enabled ALL plugins. On the live site, the error was back straight away. I rechecked on the staging site, and the error message has come back.

    The only way I can make this error go away is if I:
    -disable ONLY Facebook for WooCommerce
    -OR disable Elementor
    -OR Elementor Pro (or both E+Pro at the same time)

    Not entirely comfortable with rolling back PHP versions, the outdated software could end up leading to other issues.

    Thread Starter damax83

    (@damax83)

    I do not use any caching systems at all as I want my site up to the minute.

    Hi @damax83

    Thanks for the update.

    The only way I can make this error go away is if I: -disable ONLY Facebook for WooCommerce -OR disable Elementor -OR Elementor Pro

    In seems to be a compatibility issue with Elementor. Elementor is a third-party plugin, which limits us from being able to provide support for it. You may want to reach out to the plugin developer directly at https://elementor.com/support/ since they’d be more familiar with how it works than we would be. You can also open a topic in their forum: https://www.ads-software.com/support/plugin/elementor/

    Thread Starter damax83

    (@damax83)

    Ok thanks for trying to assist. I have posted to the Elementor page and I’ll report back with what they have said.

    If anyone is following this issue, you can read my post on the Elementor forum here.

    Hi @damax83

    Thanks for opening a ticket as directed on their forum.

    Hoping for a quick resolution.

    Do let us know if we can be of further assistance.

    Thanks

    Thread Starter damax83

    (@damax83)

    Hi. Elementor support have been on my site overnight and have only been able to turn off the front end php warning. They’ve confirmed it’s an issue with the coding within the Facebook app and that it should be fixed from your end.

    Thread Starter damax83

    (@damax83)

    Hi David,

    Thank you for contacting Elementor. I am Rakesh from Tier2 Customer Experience, and I’ll assist you today.

    The PHP Warning on the front end of your website was generated from the Facebook for WooCommerce plugin itself, as one can read. So, they should check and fix this as they have better control over their code.

    Custom Code, General WordPress issues, or third-party plugins/themes-related issues are out of our support scope. You can read more about our support scope here: https://elementor.com/help/how-do-i-get-premium-support/.

    Usually, PHP Warnings or Notices don’t affect the working of the code. But those should be fixed to avoid real errors in the future.

    The warnings or notices shouldn’t be printed on the front end. Your server printed it on the front end of your website because the PHP Error Reporting and display errors option was on.

    I followed the below article to turn off error reporting in the front end.

    https://aristath.github.io/blog/wp-hide-php-errors

    I hope it helps.

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