• Resolved captnsimon

    (@captnsimon)


    Hey Community!

    Since i updated our Plugins last time we have a error message and can’t figure out how to fix it. The products won’t appear on our Shop-Page anymore..

    Whole error message:
    Warning: Attempt to read property “post_count” on null in /home/.sites/494/site8576660/web/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-price-filter.php on line 80

    Can anyone please help out?

    greetings,
    Simon

    • This topic was modified 1 year ago by captnsimon.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @captnsimon,

    After you log in, are you able to view the products? Could you also try out these workarounds to see if they help in any way? If this makes no difference, please revert to 8.5.2.

    Let us know how that goes. Looking forward to hearing from you!

    Thread Starter captnsimon

    (@captnsimon)

    Hi @shameemreza,
    I tried but nothing helps – downgrading woocommerce also makes no difference .. i think there may be a conflict with another Plugin and my guess is WPML right now.

    greetings Simon

    Hey, @captnsimon!

    Since you believe this is a conflict, can you please run a conflict test to confirm?

    To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    — Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like Jetpack. If something goes wrong, you will be able to restore it.

    — Also, you can consider using a plugin like Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it is helpful to disable plugins without affecting your current site visitors.

    — It is important to consider as well a staging functionality in case you would not like to touch your production site (you can ask your host if they offer this service), or you can use WP Staging for quickly spinning up a new test site.

    You can find more about this in this guide.

    Please let us know about your findings.

    Also, we released Woo 8.6.1, if you can also update Woo, that would be great too.

    Looking forward to your reply.

    Have a wonderful day!

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @captnsimon,

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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