• Resolved EdmondD

    (@edmondd)


    Hi everyone,
    I was testing the plugin, however when I go to display the 360° image into a page, I get the following error (Warning):

    Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed in C:\xampp\htdocs\my_website_name\wp-content\plugins\wpvr\public\class-wpvr-public.php on line 607

    Warning: getimagesize(): Failed to enable crypto in C:\xampp\htdocs\my_website_name\wp-content\plugins\wpvr\public\class-wpvr-public.php on line 607

    Warning: getimagesize(https://localhost/my_website_name/wp-content/uploads/2020/08/inserted_image-scaled.jpg): failed to open stream: operation failed in C:\xampp\htdocs\my_website_name\wp-content\plugins\wpvr\public\class-wpvr-public.php on line 607

    – XAMPP
    – WordPress 5.4, but also with 5.5 >> same problem (after plugin update??)
    – Divi (last version)
    – No other plugin enabled

    I had tried it quickly a couple of months ago and everything worked fine. Now I’ve resumed the project and wanted to switch to the PRO version, but first I’d like to understand what the problem might be.

    Thank you!

    • This topic was modified 4 years, 3 months ago by EdmondD.
    • This topic was modified 4 years, 3 months ago by EdmondD.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @edmondd ,

    Please give us these pieces of information:

    -> Your PHP version.

    -> Do you have a self-signed SSL on your localhost?

    Thanks.

    Thread Starter EdmondD

    (@edmondd)

    Hi Jahir:
    – PHP 7.2.31
    – No

    Thx

    Plugin Author RexTheme

    (@rextheme)

    I see the url is (https) https://localhost/my_website_name/wp-content/uploads/2020/08/inserted_image-scaled.jpg here. It is clearly showing in the warning (tls_process_server_certificate:certificate verify failed) in. SSL certificate is invalid. Can you try moving from https to http. Or you might need a valid SSL certificate.

    I have the same issue, seems to have only just started happening, maybe since last update.

    Warning: getimagesize(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /nfs/c03/h05/mnt/167884/domains/mywebsite/html/wp-content/plugins/wpvr/public/class-wpvr-public.php on line 607

    Thread Starter EdmondD

    (@edmondd)

    @rextheme I went live and the problem remained (with valid domain and valid SSL certificate…)

    Plugin Author RexTheme

    (@rextheme)

    If the issue is same for both @edmondd and @adminish, I see allow_url_fopen is disabled in your server. You can contact your host to enable allow_url_fopen or might keep it the way it is. I will handle the error and ready a version for you to test. But without enabling allow_url_fopen you may miss multiple features like import/export or mobile image resizer. You may also edit your servers php ini file to enable it like allow_url_fopen=1

    Hi @edmondd and @adminish ,

    We’ve just released an update of the plugin.

    Hopefully, this update should fix the issue you’re facing.

    Please update the plugin to the latest version, update your tours, clear cache, and reload the tour pages on your browsers.

    Let us know how it goes.

    If the issue is still there, please inform us.

    Thanks.

    Hi @edmondd and @adminish ,

    We haven’t heard anything from you yet.

    Let us know if the issue has been resolved.

    Thanks.

    Hi,

    Since we haven’t heard anything from you in a while, we’re now resolving this ticket.

    You’re always welcome to open another ticket if you face any more issues.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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