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Hi @wlashack
Could you please check if there is a file in htdocs/Backups/backwpup_7FHXU76S08_1f59b49bde0a8_24-05-2019_17-54-31.zip ?
I see it was uploaded to that directory, also, try to change to another folder to see if it works.
Thanks!

Hello @duongcuong96
There really is no file in htdocs/Backups folder. But it can have reasons — I created account at ProFreeHost.com and it is free. So there may be some limitations for the file does not upload to the free ftp. I tried to ask support severeal days before if this is the case but no answer so far. The second reason is thah I not sore if I set the directory path correctly (when I connect to my FTP, there is a folder “htdocs” in my root directory, so I created a subfolder Backups in it and to BackWPup settings I put htdocs/Backups path.
I am not so sophisticated to know if all this is OK or I have made soem mistake here. And I do not have another ftp to try backup elsewhere.

Hi @wlashack
maybe irrelevant, but could you please try to change the backup archive file prefix from backwpup_ to another prefix like bwu_ since backwpup is reserved keyword and should not be used.
After that, please try again.
Thank you.

Hello, tried it but did not help. Maybe the ftp service I use does not allow tranfering big files or so.

Hi @wlashack
hmm, so if this case, I would recommend you to use Dropbox instead :/

since we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),

Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
This would encourage us to develop new free features and provide free support ??
https://www.ads-software.com/support/plugin/backwpup/reviews/