Warning: loadFont – translateFont failed: “Error

  • Resolved proguid

    (@procarmanuals)


    1 month, 1 week ago

    When uploading a pdf file, I get errors in the developer console and display issues.

    log concole:

    PDF bfde4d8e8bafaa1c190d444bf24a8d68 [1.6 - / -] (PDF.js: 4.3.136 [0cec64437])
    pdf.worker.js:4894 
    Warning: loadFont - translateFont failed: "Error: fetchBuiltInCMap: failed to fetch file "../web/cmaps/Adobe-Korea1-UCS2.bcmap" with "".".
    script.js:5051 
    Warning: Error during font loading: fetchBuiltInCMap: failed to fetch file "../web/cmaps/Adobe-Korea1-UCS2.bcmap" with "".
    pdf.worker.js:4894 
    Warning: loadFont - translateFont failed: "Error: fetchBuiltInCMap: failed to fetch file "../web/cmaps/Adobe-Korea1-UCS2.bcmap" with "".".
    script.js:5051 
    Warning: Error during font loading: fetchBuiltInCMap: failed to fetch file "../web/cmaps/Adobe-Korea1-UCS2.bcmap" with "".

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @procarmanuals

    Hope you are doing well. I just checked your shared issue.

    From your shared error message I am assuming that this may caused for the Font supported/loading related issue. And using the PDF file on your shared URL we tried on our end and found the issue.

    We already forwarded this issue to our Dev Team. They are working on this. We will get back to you as soon as possible. Please allow us time.

    Thanks!

    Thread Starter proguid

    (@procarmanuals)

    Waiting for the problem to be solved.

    Together we will make this plugin even better! ??

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @procarmanuals ,
    Greetings. Thanks for allowing us some time.

    The TranslateFont error warning message is related to the Mozilla PDF.js library. They do not support the font. This is a known issue with the PDF.js library that has not yet been resolved. You can view the related discussion on GitHub here: https://github.com/mozilla/pdf.js/issues/13909.

    In the meantime, we recommend utilizing the EmbedPress Document widget or EmbedPress widget for the translateFont error. You can follow this link for guidance: https://d.pr/v/51CvlI. Please let us know how it goes.

    We will continue to work on improving the PDF library and will keep you updated on any developments.

    Best regards,

    Thread Starter proguid

    (@procarmanuals)

    What’s the difference if you use a pdf or a document?

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @procarmanuals ,

    The PDF Widget is tailored specifically for embedding and displaying PDF files. It allows users to view PDFs directly on a webpage, featuring controls for zooming, scrolling, and pagination, thus providing an optimized experience for PDF content.

    Conversely, the Document Widget is designed to support a variety of document types, including PDFs, Word documents, and Google Docs. It offers flexible display options and functionalities for different file formats, enabling users to view or download multiple types of documents within a single interface.

    Hope this will help you out.
    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.