• Resolved annrochelle

    (@annrochelle)


    Is there a time lag between when we change our DNS and when WordFence sees it?

    Today’s WordFence scan is newly reporting: We have detected a change in the CNAME records of your DNS configuration for the domain nexlan.com.

    We moved hosting and changed DNS records 13 days ago.

    Just checked with our current hosting and they say our domain is properly pointed by A record to them; the CNAME is also properly pointed to the same A record; and the website isn’t propagating – no changes were made in the past 24 hours.

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  • Hi @annrochelle
    We use “dns_get_record” function to retrieve DNS information, I’m thinking it could be a caching issue that prevented the plugin from retrieving that information immediately, as long as you confirmed this change was legit with your hosting provider, that should be fine.

    Thanks.

    Thread Starter annrochelle

    (@annrochelle)

    Thanks.
    Update and resolution just FYI:

    More problems emerged in the days after this one, including daily backups firing twice not once per day, plug-ins including WordFence giving reports for nexlan.com.routing.wpmanagehost.com in addition to or instead of nexlan.com (wpmanagedhost.com seems to be an anonymous site trying to pass itself off as a hosting provider, but a slightly older version of our site was indeed live there, much to my surprise), plugins alerting to things like a broken link but when I logged into WP there was no broken link, etc. Wordfence and Gravity Scan confirmed no hacks.

    The cause turned out to be that our old hosting company hadn’t cancelled our account. They then did so and told me the exact time they did it, and instantly the “clone” site disappeared and all problems ceased aside from some needed cleanup to reconfig a few plugins.

    So I believe your DNS alert issued from the copy of Wordfence that was running on the live “clone” site. This would also explain why our current hosting company found no DNS issues on our live “real” site.

    Thread Starter annrochelle

    (@annrochelle)

    Resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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