Was working, now doesn’t

  • Resolved charliemcmanus

    (@charliemcmanus)


    7 years, 10 months ago

    I installed this plugin on my site: https://www.circinn-studio.com a while back, and it was working great. I also connected Ninja forms to my list. Today, I had an order on my site, and the customer did not go on my list. I also tested ninja forms – no longer working (was previously).

    So, I installed WordPress Mailchimp plugin. When I enter my key and save changes, I get the message ‘not connected’. So, I de-installed the mailchimp plugins, and re-downloaded. Now, when I try to enter the api key in the woocommerce mailchimp plugin, I get an HTTP 500 error. When I try to connect on mailchimp for wordpress, I get the not connected message, and when I try to fetch the lists via Ninja forms, I get ‘Not found’.

    I contacted my hosting company (123-reg) and they ran the cURL command with my api key in place (latter part of the key is us-14). This connected fine on SSH. I’m at a loss here – this was all working, and now it’s not. My cURL version is 7.19.7. Can you please assist?

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  • Thread Starter charliemcmanus

    (@charliemcmanus)

    It’s all working now. I changed nothing – just gave it another go and everything came together. The only thing I can think is there was some problem at the mailchimp end.

    Hey @charliemcmanus,

    Thanks for posting. I’m glad to hear things are all resolved at this point. I checked things from our end and I’m not seeing any downtime that might have caused this, though please don’t hesitate to reach out again should you see something like this happen again. We’re always here to help!

    Best,
    Malachite

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