WASTE OF MONEY

  • Avoid like the plague. Save your money. Support is non existent. I have now blown over $250AUD on this theme and plugin trying to make it work. Nitesh doesnt answer emails. If you get a random email 6 weeks after you submit a ticket you dont get anything meaningful back.

    Biggest waste of money in my developer career. Appalling service. Disgusting actually seeing that i paid extra for support that isn’t there. I should have stayed on codecanyon.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nitesh

    (@nitesh_singh)

    Hi,

    Could you please let me know what issues were pending and did you raise support tickets?

    Regards,
    Nitesh

    Thread Starter tasmaniacs

    (@tasmaniacs)

    Dont be fooled people. You can respond to a negative review in a matter of hours but tickets and emails take weeks if you respond at all?

    I’ve sent you a login to the site twice as requested and still no response.

    Plugin Author Nitesh

    (@nitesh_singh)

    Hi,

    I take your feedback and wont attempt to showcase any false things.

    I tracked our email conversation where you want to “search sidebar function on the Parts page”. My apologies for not responding.

    This seems to be a custom requirement rather any issues/bug.

    Also, I’m sure if you would have raised TICKET inside PRO Support then I would have been alerted to respond via my back-end team and this inconvenience that you faced could have been avoided.

    Since you now have highlighted, I’ll try to correspond, understand and if required will cater to your requirement.

    Regards,
    Nitesh

Viewing 3 replies - 1 through 3 (of 3 total)
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