Waste of Time and money

  • Hi Everyone,

    I am having its developer licence which cost me 200$ 1 year back. My bad luck starts after that, the project for which i bought this plugin have come with extra features like having client’s adderess in bill (basic functionality) which was not possible. I lost that client just caused many other issues in plugin and before that my trial period was completed. so there was no hope for refund and i didn’t asked for same as i thought, it’s in development but still after 1.5 year of my purchase i am facing more issues to complete single project using it. Reasons are quite simple and as follow :

    1) Basic functionality missing and there are lots of implementation issues in plugin. – Recently i found out that if client adds their staff in plugin and staff adds documents, they are not taking staff’s id, they only taking client’s id in system. so if some staff add any wrong document, client or admin never finds who added that if there is multiple staff added by client. this is just a simple one, there are lots more similar to this which are basic fundamental issues in implementation and system logic.

    2) Too Much security (Waste of time) – I know to prevent piracy, many plugin developer hides code in encryption but all files ? I am having developer licence and i can’t even touch single code or change single query without dycrypt code and which will waste lots of time in development. Like example, i was trying to change one query for message display, in which i only have to change client id to current staff id in where condition for staff login. 5 min work – took 4 ddays to find function and decrypt it and change query. This is just example actully message query is in shortcode template folder message file. ?? LOL !!! but for other things its in classes file which are full encrypted

    3) Badest support – This plugin developer’s provide great support which includes everything you asked in their feature list which never comes in updates. They even not telling, which function you need to edit or in which file you can do that, what that say, we are quite busy with upcoming update and will put your request in our feature list and will try to add them in later releases. They thinks we can go with this reasons to face client ? do i say my client sorry we are taking your request as feature list and provide you later ? totally unproffessional. If i know any word which comes after badest i can also add that here.

    4) No Help and Proper Documentation – There is no full specification documents or help to use this plugin so far. if you buy this plugin, you will only get basic fundamental video and some of article links. that’s it. Also recently i found that if you go with some specific design and ask them is it possible to implement and how ? they steight away say no and after digging in setting and template shortcode template, i find out there is lots more i can do inside that and all stays in database. so no plugin update will harm. After that i asked them why its not anywhere declared in documents, there was no responce. it was just confirmation that your code will be secure if you do update. LOL – means they support also dont know thier plugin template customization.

    Now after this much thing what i get in 200$, nothing. when i told them this thing in my support ticket, their responce was “sorry for hear that, our plugin didn;t worked for you” – are you kidding me ?

    So finally i decided to decrypt everything which can be possible for me as i already decrypted 3-4 main files including ther licenceing system part. Will make changes and will remove all wp-client update and support things from inside so it works better for client.

    ALso i have 50 licences to use, so if any one want to use or try, you can contact me. as i am not using it, someone can use it. you need to just send me url on which you want to add this plugin and i will add it in my panel. so it will work lifetime till i disable it but i am also sure, you will not use still its going to be free for you.

    ALso after decryption if anyone want code, will provide same as i know howmuch time it will be take to do and also if any developer wants to do any new integration in it, they can do and they didn’t stuck in middle of project like i was in.

    Finally – One star is also much more this as there is no negative values in rating.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author wp-client

    (@wp-client)

    Very sorry to hear that you feel the plugin hasn’t fit your needs up to this point. While we can certainly understand your frustration that the plugin doesn’t have all of the features you or your clients may require, please try to understand that we have in no way been ignoring or “brushing off” your requests. We take every feature request we receive seriously. What features we develop, and when, are based on the popularity of the requests. We receive so many feature requests every day, for various new functions, that it’s simply not possible for us to fulfill all (or even most) of them as they come up.

    As we mentioned to you in one of your support tickets, you are of course welcome to perform any customization you like on your own, and while we don’t officially support or endorse this, we are happy to answer any questions you may have along the way, and help however we can.

    Again, we’re very sorry to hear that you feel you haven’t been able to get your money’s worth out of the plugin yet, but we really hope you will understand that we are doing everything we can to cater to as many of our customers as possible. We are constantly adding new features and functionality, and these news features are almost entirely sourced from customer feature requests. Just because we haven’t added something you requested yet, doesn’t mean it won’t be added ever.

    Thread Starter Rishi Mehta

    (@rcreators)

    Hi Wp-client,

    I am aware that creating product takes months and creating polished and good product take years. But As per my opinion, you guys still are in alpha version. You have lots of bugs, many implemetation and flow issues.

    You are providing client portal in which client is not having any kind of privacy with their assign staff.

    – No Normal fileds in invoices and estimation
    – No any kind of reporting on payment and invoices

    And things are many more as i fully described in review. Also as i described in my review, you also posted same.

    Very sorry to hear that you feel the plugin hasn’t fit your needs up to this point.

    So i recommend user, if anyone need demo, i will add it on my server and provide link, so if its full-fill your all ( ALL means all, cause there is single thing remains, it will not full-fill in any recent updates ) requirement, than go to buy it, else leave it.

    ALso wp-client thanks to just revert back here, you prooved by your comment what i described in my review.

    carris

    (@carris)

    I was about to buy it but not open code is a big problem for me. I like customize and upgrade my plugins.
    I understand to a encrypt some files to make your code more difficult to copy but if what are saying is right encrypt all is just nonsense, you can encript only some funcions and leave clases and more basic functions open to serve as base to modifications.
    What a waste!!

    Thread Starter Rishi Mehta

    (@rcreators)

    Hi Everyone,

    Again one Funny thing happen with Wp-client LOL, i guess i should me reviewer of plugins and thier updates.

    They Releases plugin update – “= 3.6.9-beta1 =” In patch not they wrote “- Added status “refunded” for Invoice Payments;”. I was looking for that feature before, so i updated my plugin, after update i was looking for that feature and didn’t find out how i can do that. So finally after 2 day, i put ticket for same and asked “how i can refund invoice in wp-client”

    Thier First responsce :
    wp-client cannot refund directly. To refund to client you need to do it from your payment processor and procedure is depend on your payment processor.

    So i realize that they misunderstood my quetion and it also happens with me, so i answer them that i am asking about new feature “invoice refund status” which is included in patch notes. i am unable to find out how i can do in wp-client.

    In between this ticket they also realse another update “= 3.6.9-beta2 =”, i also updated to that one and issue was same. After that i again prompt in my ticket and here is thier response :

    “We are going to add this feature in upcoming release”

    I was thinking after that are they seriously taking what they are doing. i didn’t revert back to thier ticket than but was thinking to put that on wordpress.

    Hope they understand this kind of issues in future and give actual update rather that only patch note / change log.

    EldertSijmons

    (@eldertsijmons)

    Rcreators, have you come up with an alternative solution to the wp-client plugin? I just signed contract with customer based on using wp-client. Your comments scare the crap out of me. Please let me know.

    Thread Starter Rishi Mehta

    (@rcreators)

    Hi EldertSijmons,

    Didn’t get any system for replace but planning to creat new in free time next month.

    rcreators, I sent you an email from your website. Did you get it? I’m also having some of the same issues and would to talk to you. Thank you.

    Thread Starter Rishi Mehta

    (@rcreators)

    Hi StokedSys,

    I revert back to you on email with reply. I am not sure you got reply or not. So i reply back again today.

    Hi,
    I too was going to buy this plugin but after reading your long comment I have some doubts, I have one client that the basic features plus the free custom posts type extension might just do the job, however I don’t want to fork out $60.00 just to find out if it will or won’t so if you do have any of those licenses left I would be most grateful for one, my URL is : https://macrodynamics.biz.
    Thank you in advance.

Viewing 9 replies - 1 through 9 (of 9 total)
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