Waste of time and money

  • panganino

    (@panganino)


    10 months ago

    The feature (Fix redirects) for which I purchased the plugin does not work. Added to that the incompetent support which makes me waste a lot of time telling me nonsense! I added a star for detecting URLs that contain 301 redirects.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @panganino

    I hope you are doing well today.

    Thank you for the review and feedback! Though, we’re sorry to hear that you’ve run into any hurdles with our plugin.

    Please note we have replied in your ticket on our paid platform with additional details, but we never heard back from you. Please let us know did you received an email notification about our forum reply.

    Kind Regards,
    Kris

    Thread Starter panganino

    (@panganino)

    I tried several times to respond to the ticket but without success, as if I no longer had access to the ticket.
    In the last answer you say that the “fix redirects” feature corrected the links, but that was not true, no 301 link was replaced by the correct link.
    Finally I had to correct this problem by modifying directly in the database, which I would have liked to avoid.

    This was my 2nd call for help and each time I am disappointed.

    Plugin deleted!

Viewing 2 replies - 1 through 2 (of 2 total)
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