Watch out for updates!!!

  • momo-fr

    (@momo-fr)


    12 months ago

    It is a shame that Blocksy developers take their users and customers as guinea pigs for production testing of their themes and extensions.

    • This topic was modified 10 months ago by momo-fr.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @momo-fr,

    We never treated our customers like that, please don’t make false conclusions about us.

    Yes, sometimes things may go wrong, but as we already mentioned the problem with 2.0 happened on a very small portion of installs compared to those who updated successfully.

    Anyway, we are ready to help and assist everyone, so please be sure that even for your problem there is an easy solution.

    As you are a pro user, I would kindly ask you to contact us directly through our support channel and we will be more than happy to help in solving everything that went wrong.

    Hope you will be able to collaborate and understand us right.

    Have a wonderful weekend.

    Thread Starter momo-fr

    (@momo-fr)

    Hi, I come back to this opinion written in anger and waste of time on a very important project where the update was catastrophic, several settings being lost. I didn’t take the time to test the update before.

Viewing 2 replies - 1 through 2 (of 2 total)
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